Mark Graban
Mark Graban is an internationally-recognized consultant, author, and professional speaker, and podcaster with experience in healthcare, manufacturing, and startups.
Mark's latest book is The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation, a recipient of the Shingo Publication Award.
He is also the author of Measures of Success: React Less, Lead Better, Improve More, Lean Hospitals and Healthcare Kaizen, and the anthology Practicing Lean, previous Shingo recipients.
Mark is also a Senior Advisor to the technology company KaiNexus.
Checklists and Standardized Work in Patient Care
New Yorker - Dr. Atul GawandeHere is an outstanding piece by one of my favorite medical writers, on the use of checklists (a form...
What a Delusional CEO Drives
What your CEO drives says a lot - USATODAY.com:
One thing I love about the Toyota Way is the humility and down-to-Earth nature of leaders,...
Quaid Case Update: Whose Responsibility is Standardized Work?
If you're a regular reader, you might recall the Cedar-Sinai medical error that harmed Dennis Quad's twins (and others).
Quaid and his wife are now...
"Not Conducive to Suggestions"
My ears always perk up when I hear the word "suggestions." Again, it was in a football context. But unlike the ASU Sun...
Waste in the 787 Development Process
Boeing Scrambles to Repair Problems With New Plane - WSJ.comInteresting article in today's WSJ about the ongoing problems in bringing the new 787 "Dreamliner"...
Toyota Worker in Japan Dies After Excessive OT
Two article links, sent to me by a few readers:
Court: Toyota Employee Was Worked to Death
Widow of Toyota worker questions labor practices
At a first...
Six Sigma Ranch and Winery
Six Sigma - People
I might not be able to blog much the next few days, so I'll pose this fun question. Has anyone heard...
Still Squeezing the Suppliers?
Marketplace: Supplier gets dwindling sums for its partsThis story has been in the blog backlog, but it's always an important topic, the idea of...
The Many Errors in Thinking About Mistakes
Article - New York TimesHere's a really interesting article that talks about our attitudes about mistakes. In the Toyota mindset, mistakes are something to...
Win or Lose, You Win, If…
Wall Street's cushy exile - November 26, 2007... if you're a top executive. Same thing is proving true in the investment banking world,...
The Sun Devil Suggestion System
My wife is an Arizona State alumna, so we're watching the annual Arizona St / Arizona rivalry football game (well, I'm watching it, she...
Demand for Lean Talent Matches Six Sigma
Six Sigma and Lean Talent Demand: Finally Reaching ParityA press release says that demand for Lean skills and experience has risen: Based on its...
