Mark Graban
Mark Graban is an internationally-recognized consultant, author, and professional speaker, and podcaster with experience in healthcare, manufacturing, and startups.
Mark's latest book is The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation, a recipient of the Shingo Publication Award.
He is also the author of Measures of Success: React Less, Lead Better, Improve More, Lean Hospitals and Healthcare Kaizen, and the anthology Practicing Lean, previous Shingo recipients.
Mark is also a Senior Advisor to the technology company KaiNexus.
Kaizen and Theory of Constraints
I got a question from a reader and Theory of Constraints fan:
"One of the topics that I'm struggling...
WWTD? Think!
I heard an interesting quote a while back (and I can't remember the source!). The speaker said something to the effect of:"The more we...
Lowest "Respect for People" Score Ever?
Employee's suit: Company used waterboarding to motivate workers - Salt Lake TribuneThis isn't a "Lean" article, but holy moley, you have to read the...
Lean in Russia – Part 3
Here is Part 3 of my exchange with Slava Boltrukevich, from Moscow. Here are Part 1 and Part 2 of our discussion about Lean...
Another Wisconsin Lean Story
Appleton Post-Crescent: Little Chute company sees a sharp futureHere's another story about a small company in Wisconsin -- they're using Lean to get more...
How a Non-Lean Culture Can Harm Patients
Sometimes people ask me, "how does Lean apply in a hospital?" The critical issues in a hospital are more often about culture and environment...
3 Years of Lean Blogging
I just realized I was too busy to stop and recognize the "birthday" of the Lean Blog, as we turned "3" in March. I'm...
My Book’s Cover Design
They say "don't judge a book by its cover," but I hope you like the cover that my publisher and I have come up...
Lean in Russia, Part 2
Here is the second part of my exchange with Slava Boltrukevich. He is the head of the Production Management Department at the Institute for...
Turn the Tables on Haier Management?
Chinese Refrigerator Maker Finds U.S. Chilly - WSJ.com:Here's another case of where your bosses should NOT take manufacturing management practices from the WSJ. In...
Lean Success at a Blood Bank
Carter streamlines production - Fort Worth Business PressI had a chance, last year, to take some local hospital clients to Carter to see their...
"Lean Hospitals" Book Update
Lean Hospitals BookA few quick updates on my book, Lean Hospitals: Improving Quality, Patient Safety, and Employee Satisfaction. It is still due out July...
