Mark Graban
Mark Graban is an internationally-recognized consultant, author, and professional speaker, and podcaster with experience in healthcare, manufacturing, and startups.
Mark's latest book is The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation, a recipient of the Shingo Publication Award.
He is also the author of Measures of Success: React Less, Lead Better, Improve More, Lean Hospitals and Healthcare Kaizen, and the anthology Practicing Lean, previous Shingo recipients.
Mark is also a Senior Advisor to the technology company KaiNexus.
Moving Backward on Airline Safety?
Three airlines drop self-reporting safety program - USATODAY.comDropping this program has got to be one of those "process indicators" of airline safety. I can't...
The Death of the Jobs Bank
UAW suspends jobs bank, delays retiree fund payments - USATODAY.comSo this might be the end of the infamous Jobs Bank that we've talked about...
Sponsored Post: Customer Loyalty White Paper
Improve Business Performance and Customer Loyalty in 5 Steps, Free Infor White PaperI'll be back tomorrow with a regular blog post. I've been swamped...
5S for Crash Carts
BBC NEWS | Health | Breathing life into resuscitationThanks to my old boss, Mike, for sending this my way. Here's an article (with pictures,...
John Toussaint on Lean Healthcare, Culture Change & Collaborative Care
Our guest for Episode #54 is John S. Toussaint, MD, the CEO emeritus of ThedaCare, and CEO of the ThedaCare Center for Healthcare Value....
"Educators" Don’t Learn that Pay for Grades is Harmful
Pay for Grades? - Springfield, IL - The State Journal-RegisterFlying in and out of Chicago, I've been reading over the past few months about...
Hyundai has a "Lean CEO"
Exec Shuffle: Hyundai Motor America Names Lean-Production Expert to Top PostI wonder how other automakers would do having process thinkers instead of finance people...
An Interesting Quote from Steve Spear on Toyota and Surprises
I recorded an upcoming LeanBlog Podcast with Steven J. Spear yesterday.
Here is that episode:
https://www.leanblog.org/2009/01/leanblog-podcast-58-steven-j-spear/
He's promoting his new book Chasing the Rabbit: How Market...
What It Means to Lead
Rod Dreher: What it means to lead | Dallas Morning News | Opinion: Viewpoints"Authority is responsibility. Authority...
Follow Up on Mobile Boarding Passes
Sorry, not trying to turn this into a travel blog, but I tried the mobile boarding pass again (my earlier post).
There's some glitch in...
Is this “Like Lean?” TSA Explains the "Explaining Why" Program
TSA: Why? The Reasons Behind TSA Security
As much as I complain about the TSA, they do some things well. You might remember my blog...
"Lean Office" Book Recommendations?
Dear Blog Readers -- I received an email from a blog reader and I'll pass this question along to you, since I don't have...
