Mark Graban

Mark Graban
5819 POSTS 4572 COMMENTS
Mark Graban is an internationally-recognized consultant, author, and professional speaker, and podcaster with experience in healthcare, manufacturing, and startups. Mark's latest book is The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation, a recipient of the Shingo Publication Award. He is also the author of Measures of Success: React Less, Lead Better, Improve More, Lean Hospitals and Healthcare Kaizen, and the anthology Practicing Lean, previous Shingo recipients. Mark is also a Senior Advisor to the technology company KaiNexus.

Guest Post: Lean Leaders Conference, Part 1 – Do Senseis Need...

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Mark's note: You may recognize the author of this guest post, Andrew Castle, as a previous contributor and frequent commenter on my blog. I...

Pascal Dennis on The Remedy: Bringing Lean Beyond the Factory

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Our guest for Episode #96 is Pascal Dennis of Lean Pathways, Inc. Pascal is a faculty member with the Lean Enterprise Institute and he's...

The Hidden Cost of 100% Utilization: Bad Service and Long Waits

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tl;dr: The blog post criticizes the focus on 100% utilization of resources in businesses like American Airlines and Verizon FIOS, arguing that it leads...

Weekend Fun: Depiction of the Lack of Hospital “5S”

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One wouldn't expect to find a depiction of a hospital setting with poor "5S" practices on the show Family Guy - of course, depending...

Lean Healthcare at Denver Health is Front-Page News

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It's nice to see examples of Lean Healthcare success in the news, this time on the front page of the Denver Post -- "Denver...

Audio Parody: “Lean Spice” Commercial

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Hello, readers. How are you? Fantastic. The recent series of Old Spice commercials starring Isaiah Mustafa have been a pop culture hit, especially on YouTube...

Hospital Advertises 3-Second Savings – Will the Public Care?

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Hat tip to Helen Z. for finding this full-page print ad in the New York Times. The full ad appears below in this post,...

Standardized Working Toward Zero Infections and Getting There

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First off, there's nothing about "Lean" per se in this linked article from Quality Digest: "New York Pediatric ICU Ward Off Central-Line Infections for...

The Red Bead Game Applied to Medical Errors

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A blog reader sent me a link to this UK news article -- really, it's a lesson in statistical literacy, so thanks to the...

Podcast #95 – Norman Bodek “How to Do Kaizen,” Part 1

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Also available as Video Podcast #11, Episode #95 of the LeanBlog Podcast features  Norman Bodek talking about some of the ideas in his most recent...

Guest Post: The Hidden Gold on the Frontlines

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Mark's note: Today's guest post comes to us from Ireland and a lean consultant and author named Andy Brophy. He has a new book...

How Many Hospitals Have Quit Lean Efforts?

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I was asked a really good question today, a simple question that probably has a complex answer: How many hospitals have gotten discouraged and quit...
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