Mark Graban
Mark Graban is an internationally-recognized consultant, author, and professional speaker, and podcaster with experience in healthcare, manufacturing, and startups.
Mark's latest book is The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation, a recipient of the Shingo Publication Award.
He is also the author of Measures of Success: React Less, Lead Better, Improve More, Lean Hospitals and Healthcare Kaizen, and the anthology Practicing Lean, previous Shingo recipients.
Mark is also a Senior Advisor to the technology company KaiNexus.
Highlights from Shingo Prize Conference, Day 1
I'm here at the Shingo Prize conference for the second year in a row. Lots of good networking and talks/panels. I'll share a few...
Ships Passing in the Night – China Builds U.S. Factories
In an era where it was a "no brainer" to move factories to China, chasing cheap labor, the Lean world has often spoken out...
Error Proofing the Hotel TV
Error proofing (aka "poka yoke" or mistake proofing) is such a powerful Lean method. Some people, unfortunately, think that Lean is only about speed...
A Glimpse into a “3P” Lean Space Design Process
Paul Levy has shared some photos and a video, from Boston's Beth Israel Deaconness Medical Center, that gives a glimpse into the design of...
Distracted Driving Deaths Distract Us from Medical Error Deaths?
The general public still, generally speaking, doesn't realize how much preventable harm and death occurs in healthcare each year. Efforts like the Dennis Quaid...
These Primary Care Improvements Don’t Sound “Mean” to Me
Here's yet another article with the lazy "Lean and Mean" cliche' in the headline: "Make Your Physician Practice a Lean, Mean Healing Machine." Real...
Surgical Robots are Great, Unless You’re Not Trained to Use Them?
The idea of "surgical robots" is an interesting one. As a Lean guy, I'm naturally somewhat skeptical of technology - not to be a...
Right Method, Wrong Culture
I heard a great line from an Emergency Department doc and physician leader yesterday. Talking about his hospital's Lean efforts, he said, simply:
"Data should...
Lean Thoughts During Saturday Errands
I was running errands around Boston last Saturday, preparing for our move back to Texas (as my wife finishes her 12 month grad school...
Lean Consultant to Fill In as Hospital CEO
Interesting news from Idaho, where an outside Lean consultant has been named interim CEO of St. Luke's Magic Valley Medical Center (see "Consultant to...
Happy Nurses Week!
I would like to say a sincere "Happy Nurses Week" though, to the nurses who are reading. As I said on Twitter yesterday:
Happy Nurses...
Update on WIHI, “On the Mend” and the LEI Healthcare Summit
I wanted to post a few updates about some efforts related to the Lean Enterprise Institute:
WIHI audio session on lean healthcare today 4 PM...
