Mark Graban
Mark Graban is an internationally-recognized consultant, author, and professional speaker, and podcaster with experience in healthcare, manufacturing, and startups.
Mark's latest book is The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation, a recipient of the Shingo Publication Award.
He is also the author of Measures of Success: React Less, Lead Better, Improve More, Lean Hospitals and Healthcare Kaizen, and the anthology Practicing Lean, previous Shingo recipients.
Mark is also a Senior Advisor to the technology company KaiNexus.
Another Annual Update on a New Zealand Emergency Department
It seems to be an annual event to see a news story about a New Zealand emergency department, Dunedin Hospital (not pictured at left)...
A Favorite Client: “The Synthesizer”
I had a good long chat with a former client (from my J&J days) the other day. I call him "The Synthesizer," and no...
Watching Some Bad Online Lean Training, or “L.A.M.E.” Training
I don't often do a "cranky blog post" but Ive got a head cold (as I write this on 9/30) and I've gotten sucked...
Consulting Case Studies Need Statistical Validity
One of the books that's had the biggest impact on my work is Donald Wheeler's Understanding Variation: The Key to Managing Chaos. It's the...
Weekend Fun: Funny Plane Picture That’s Not Really “Visual Management”
There's a series of airplane photos, of South Africa's Kalula Airlines, that have been going around the web, including being posted in some blogs...
The One Where John Seddon Inaccurately Criticizes Jim Womack & Dan...
When I read John Seddon's book Freedom from Command & Control: Rethinking Management for Lean Service, I was a fan. I thought, "Here is...
My Guest Article on Lean as an Alternative to Hospital Layoffs
Thanks to FierceHealthcare.com for publishing my guest article on the front page of their site: "How lean management helped hospitals avoid layoffs."
The article features...
Management Improvement Carnival #111
Again, I'm very happy to host the Carnival for John Hunter and his Curious Cat blog. My job here is to share some noteworthy...
Reader Question: Asset Optimizers and Point Optimizers
It's time for another in my Reader Questions series, this question comes from Brian via email. If you have a question or topic that...
Depersonalized Workplaces are L.A.M.E., not Lean, Harming Productivity and People
When I was traveling last week, a magazine caught my eye, one I don't normally read: Scientific American Mind and the article "Cubicle, Sweet...
“Dr. Ideas” – Magazine Article Featuring John Toussaint
In what looks like a badly Photoshopped cover - it's a real photo, I've confirmed - INSIGHT Magazine, a Wisconsin business publication, has an...
Facebook’s Zuckerberg and Deming; Are Your Employees Afraid or Fearful?
Reminder: I'll be on "The Lean Nation" today at 4 PM (more details)
In this article about Facebook founder Mark Zuckerberg, "Inside Mark Zuckerberg's (rather...
