Mark Graban

Mark Graban
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Mark Graban is an internationally-recognized consultant, author, and professional speaker, and podcaster with experience in healthcare, manufacturing, and startups. Mark's latest book is The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation, a recipient of the Shingo Publication Award. He is also the author of Measures of Success: React Less, Lead Better, Improve More, Lean Hospitals and Healthcare Kaizen, and the anthology Practicing Lean, previous Shingo recipients. Mark is also a Senior Advisor to the technology company KaiNexus.

Dramatically Reducing Infections & Errors – Why Not Your Hospital?

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When I recently interviewed Paul O'Neill and Dr. Richard Shannon about the amazing improvements in patient safety that had been made in the Pittsburgh...

Suggestion: Make Suggestions (U.S. Government Poster from 1945)

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I'm not sure if this poster was associated with the Training Within Industry program or not, but it's a World War II era government...

Quitting a Software Application: Safari vs. Chrome & Error Proofing

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The two primary web browsers I use these days on my Mac are Safari and Chrome. I've always been a big user of keyboard...

Waste & Respect for People in Hospice or a Dell Factory

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I've recently had an email exchange with a retiree who is volunteering in a non-profit hospice care facility. I'm sharing this thoughts with his...

Podcast #128 – Mark Graban Interviewed on Quality Digest Live About...

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Listen: Podcast #128 turns the tables a bit, as your host Mark Graban is, this time, interviewed by Dirk Dusharme and Ryan Day from the...

In Three Words – What You Do

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I found this idea for discussion in a LinkedIn group and I was curious to hear what my readers and this community would say. How...

Dear “Lean Six Sigma” Crowd – Lean is About Quality, Too

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First off, I'm not trying to dredge up a "Lean vs. Six Sigma" battle here. I'm not "anti-Six Sigma." I'm not a huge proponent...

Eric Ries TechCrunch Video on Lean Startups

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Here's a video with Eric Ries giving a good overview of key points on Lean Startups. I'd urge you to watch, even if you're...

My Article in “Hospital & Health Networks” on Waste in Healthcare

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After last week's piece on "putting the continuous back into continuous improvement," I had another article published this past week. This new article was published...

Podcast #127 – Dr. Richard Shannon, on Lean, Quality & Patient...

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Podcast #127 is a very special conversation with a leader and a hero of mine in the world of patient safety, Richard P. Shannon,...

Recording of my “Quality Digest Live” Appearance – Lean in Healthcare

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In my segment, we talk about Lean in healthcare, including my recent article on Healthcare Kaizen, quality and patient safety improvement, unique challenges in healthcare, and more.

Kaizen at a Wine Bar – “Lazy” or Smart?

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"Progress isn't made by early risers. It's made by lazy men trying to find easier ways to do something."  - Robert Heinlein, American science...
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