Mark Graban
Dramatically Reducing Infections & Errors – Why Not Your Hospital?
When I recently interviewed Paul O'Neill and Dr. Richard Shannon about the amazing improvements in patient safety that had been made in the Pittsburgh...
Suggestion: Make Suggestions (U.S. Government Poster from 1945)
I'm not sure if this poster was associated with the Training Within Industry program or not, but it's a World War II era government...
Quitting a Software Application: Safari vs. Chrome & Error Proofing
The two primary web browsers I use these days on my Mac are Safari and Chrome. I've always been a big user of keyboard...
Waste & Respect for People in Hospice or a Dell Factory
I've recently had an email exchange with a retiree who is volunteering in a non-profit hospice care facility. I'm sharing this thoughts with his...
Podcast #128 – Mark Graban Interviewed on Quality Digest Live About...
Listen:
Podcast #128 turns the tables a bit, as your host Mark Graban is, this time, interviewed by Dirk Dusharme and Ryan Day from the...
In Three Words – What You Do
I found this idea for discussion in a LinkedIn group and I was curious to hear what my readers and this community would say.
How...
Dear “Lean Six Sigma” Crowd – Lean is About Quality, Too
First off, I'm not trying to dredge up a "Lean vs. Six Sigma" battle here. I'm not "anti-Six Sigma." I'm not a huge proponent...
Eric Ries TechCrunch Video on Lean Startups
Here's a video with Eric Ries giving a good overview of key points on Lean Startups. I'd urge you to watch, even if you're...
My Article in “Hospital & Health Networks” on Waste in Healthcare
After last week's piece on "putting the continuous back into continuous improvement," I had another article published this past week.
This new article was published...
Podcast #127 – Dr. Richard Shannon, on Lean, Quality & Patient...
Podcast #127 is a very special conversation with a leader and a hero of mine in the world of patient safety, Richard P. Shannon,...
Recording of my “Quality Digest Live” Appearance – Lean in Healthcare
In my segment, we talk about Lean in healthcare, including my recent article on Healthcare Kaizen, quality and patient safety improvement, unique challenges in healthcare, and more.
Kaizen at a Wine Bar – “Lazy” or Smart?
"Progress isn't made by early risers. It's made by lazy men trying to find easier ways to do something." - Robert Heinlein, American science...