Mark Graban
Mark Graban is an internationally-recognized consultant, author, and professional speaker, and podcaster with experience in healthcare, manufacturing, and startups.
Mark's latest book is The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation, a recipient of the Shingo Publication Award.
He is also the author of Measures of Success: React Less, Lead Better, Improve More, Lean Hospitals and Healthcare Kaizen, and the anthology Practicing Lean, previous Shingo recipients.
Mark is also a Senior Advisor to the technology company KaiNexus.
Another Truck Got “Storrowed” — Why Warnings Aren’t Enough, and What...
For years, trucks have been crashing into low-clearance bridges along Boston's Storrow Drive, to the point where locals have coined the term "Storrowed." Even...
Five Years of My Favorite Mistake: Lean, Toyota, and the Human...
When I launched the My Favorite Mistake podcast in September 2020, I hoped to create space for leaders and innovators to share the moments...
KaiNexus Values: How a Startup Built a Culture That Scales (and...
A lot of companies "define" their values by gathering the leadership team in a room, tossing around words like "integrity" or "excellence," and selecting...
Learning from Cardboard: What Swiss Hospital Simulations Can Teach Us About...
At first glance, it might look like a group of adults playing make-believe in a large garage. But what's happening at the Swiss Center...
Fear and Futility: Two Barriers to Improvement (and How Leaders Can...
Have you ever seen a problem at work but decided not to say anything? Maybe you were worried about the reaction (fear). Or maybe...
Jim Womack on the Origins of ‘Lean’ and Why It’s Often...
In 2007, I sat down virtually with James P. (Jim) Womack, founder of the Lean Enterprise Institute, for Episode #24 of the Lean Blog...
Lean Lessons from Japan: Mindsets, Culture, and the Challenge of Speaking...
This article is based on my recent Catalysis webinar, "Lean Lessons from Japan: Mindsets, Culture, and the Challenge of Speaking Up." The session was...
Your Current Estimated Alarm Response Time Is… 13 Hours?
How long would you expect it to take for the police to respond to a burglar alarm at your home?
Why do I bring this...
Building Independent, Empowered Teams Through 6 Transformational Leadership Habits, with Cheryl...
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My guest for Episode #533 of the Lean Blog Interviews Podcast is Cheryl Jekiel, founder of...
Avoiding the Dunning-Kruger Trap in Lean: Lessons from Early Mistakes
The most dangerous moment in Lean is often right after your first belt class--when you think you've mastered it all.
You may have seen the...
How a Vineyard “Improvement” Nearly Destroyed European Wine — and What...
A Word Worth Remembering (But Hard to Say and Spell)
You might recall when I first learned about the German word "verschlimmbesserung"--that wonderfully precise term...
Lean Hospitals AI Search: Turning a Friday Afternoon Experiment into a...
I've been experimenting with ChatGPT lately, and one of the more intriguing features is the ability to create a "Custom GPT"--a tailored version of...
