Mark Graban
Mark Graban is an internationally-recognized consultant, author, and professional speaker, and podcaster with experience in healthcare, manufacturing, and startups.
Mark's latest book is The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation, a recipient of the Shingo Publication Award.
He is also the author of Measures of Success: React Less, Lead Better, Improve More, Lean Hospitals and Healthcare Kaizen, and the anthology Practicing Lean, previous Shingo recipients.
Mark is also a Senior Advisor to the technology company KaiNexus.
Kaiteki: The Japanese Philosophy Behind Motivated Employees and Lean Success
During my most recent visit to Japan (as part of a tour hosted by Katie Anderson), we spent time in several remarkable organizations where...
Are Japanese Hospitals More Lean? What Global Healthcare Leaders Can Learn...
When people hear I'm leading another Lean Healthcare study trip to Japan, they often ask:
"Are Japanese hospitals more Lean than American hospitals?"
It's a fair...
Lean Isn’t About Cutting Heads — It’s About Growing People
One of the most important, and most misunderstood, principles in Lean thinking is this:
Lean is not a cost-cutting strategy. Lean is a people-development strategy.
If...
Why Red Isn’t Always Bad (or Useful): Rethinking Metrics, Mindsets, and...
Red is a color that grabs attention--and in many workplaces, it sparks fear. It's the color of missed targets, late projects, and angry charts...
Go and See to Learn: Why Catalysis Healthcare Site Visits Still...
Years ago (going back to 2009), I was fortunate to play a role in something special: the healthcare site visit program run by Catalysis....
“It’s Not Because They’re Japanese”: What Lean in Japan Really Teaches...
One of the most persistent myths I've encountered over the years goes something like this:
"Well, of course they can do Lean... they're Japanese."
I've heard...
Memorial Day – A Day of Remembrance
Originally posted a few years ago, I'm reposting this for the holiday here in the U.S.
Lean Coffee Talk #3: What do Crayola, the NFL, MIT, the...
Listen:
In Season 2, Episode 3, Mark Graban and Jamie Flinchbaugh both share specific episodes of their other podcasts. Jamie shares his People Solve Problems...
Free Kindle Book: Reflections from Lean Leaders — For a Limited...
I wanted to share that one of my early experiments in e-book publishing is available for free on Amazon Kindle for a limited time...
Don’t Make Leaders Do Mental Gymnastics With Your Performance Measures
When executives have to mentally draw trend lines in their heads just to make sense of performance data, something's broken. That's the reality in...
How Safe is it to Admit a Mistake at Work? [Poll]
When someone on your team makes a mistake, what happens next?
Do they speak up--or stay quiet?
Do leaders give feedback that demonstrates curiosity--or do they...
Excited to Facilitate a Workshop at AME 2025: Deming, Red Beads...
I'm honored to share that my workshop, "The Deming Red Bead Game & Process Behavior Charts: Practical Applications for Lean Management," has been accepted...
