Mark Graban
7 Barriers to Patient Safety According to Dr. Donald J. Berwick
Last month, I saw this article from the publication Hospitals & Health Networks (H&HN), where they summarized a speech given by the legendary Dr....
Speaking at the Lean Healthcare Exchange Event in Iowa
If you're in Iowa or one of the nearby states, you might be interested in this event being held by the Iowa Lean Consortium:...
Congratulations to Jeff Liker on his Retirement from the University of...
Mark's Note: Last month, I was notified about Prof. Jeff Liker's retirement from the University of Michigan after 35 years. I wasn't able to...
Guest Post: Lean in the Holy Land – When High Tech...
By Zohar Benor, CEO, Lean Israel
It is only logical that Israel, the country that combines high tech with 3,000 years of history will embrace the Lean Culture that evolved and developed over the years, while staying loyal to the fundamental basic and simple guiding principles that enabled the Lean culture to make a major impact in various industries and sectors.
#TBT: Kaizen Upon Kaizen in Meeting Scheduling (and a New Kaizen...
Kaizen is an incremental approach to problem solving and continuous improvement. We don't need to put pressure on ourselves to make things perfect... we can focus on "a little better, every day."
A Look Back at a 2011 #LeanStartup Podcast with @EricRies and...
In today's post, I look back at my 2011 interview with Eric Ries about his book "The Lean Startup." I share a new PDF summary of the discussion along with some excerpts from the book that cite W. Edwards Deming and Taiichi Ohno. I'll be speaking at the annual Lean Startup Week event this year (and this post contains a link that will save you 15%). His next book, "The Startup Way," looks at how bigger companies like GE and Toyota can use Lean Startup methods to bring new products to market more effectively...
Is it a “Lean Transformation” or a “Lean Metamorphosis?
Another in the series of "do words matter?" posts... do phrases like "Lean Transformation" resonate as much as "Business Transformation?"
The Power of “How Might We?”
In this post, I write about a phrase that I heard many times when visiting Franciscan St. Francis Health in Indianapolis. How can this phrase help us challenge ourselves and to find positive solutions instead of barriers and obstacles?
Imitation as a Path to Innovation — If You Know What...
At the recent Lean Healthcare Transformation Summit, there were thought provoking presentations... and we had many discussions about the role of incremental improvement vs. redesign or transformation. And, lots of discussions about imitating vs. innovating... so I explore those themes in this post.
Not All Improvement Ideas Require “Projects”
In this post, I share some thoughts and build upon one of the presentations at last week's Lean Healthcare Transformation Summit, where, Tim Pehrson, a regional CEO for Intermountain Healthcare, talked about how they piloted a continuous improvement process in one region... and how they're now spreading it throughout the system. This leads to confusion, in online discussion, about terms like projects, suggestions, ideas, and such...
Upcoming John Toussaint Webinar: Five Changes Great Healthcare Leaders Make to...
How big is the opportunity for improvement in healthcare? As Dr. Toussaint's hand gesture, above, indicates... it's a huge opportunity. There's a huge need.
What's...
Recorded Webinar: “How Hospitals Can Unlock Value and Curb Waste…”
Check out the archive of a webinar, co-presented with Steve Thompson of Cardinal Health, on June 20...