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Lean Blog

Lessons from the Wells Fargo Scandal, Mismanagement, and Gaming the Numbers

Mark Graban Sep 22, 2016 9
Blog
It's been a busy fall so far. I've wanted to blog about the Wells Fargo scandal and management mess, but haven't…

Key Tweets from @MarkGraban – Week of September 12, 2016: Wells Fargo,…

Mark Graban Sep 16, 2016 0
Blog
Here's the latest installment of "Key Tweets," a weekly post that summarizes some of my tweets (or retweets) from…

The WSJ Overgeneralizes about The “Japanese Model,” Not All Companies…

Mark Graban Feb 8, 2018 5
Blog
Not all Japanese companies are the same. "Lean isn't easy" if you're a Japanese company. Toyota has created…

Dolphins Are Also Smart Enough to Game the System to Get More

Mark Graban Oct 4, 2021 0
Blog
Oh, how I enjoyed this article a month ago when it was sent to me. It's from 2003, but it was new to me: Why…

Episode #421: Ryan McCormack on His “Operational Excellence Mixtapes”…

Mark Graban Aug 4, 2021 0
Interviews
Scroll down for how to subscribe, transcript, and more We've been on hiatus over the summer here,…

Operational Excellence Mixtape: February 28, 2020

Ryan McCormack Feb 28, 2020 0
Mixtape
Healthcare - Creating Value for Patients Developing a culture of patient safety requires the ability…

How PBCs (Process Behavior Charts) Can Enhance the Practice of OKRs (Objectives…

Mark Graban May 19, 2019 3
Audio
Over the past year, I've heard about the "OKRs" methodology that is used in tech companies like Google. OKRs…

On Boeing, GM, and Hospitals… and Epic Battles Between Reality and…

Mark Graban Apr 30, 2019 1
Audio
Yesterday's blog post was about a situation (with my podcast hosting service) that triggered memories of my time…

Operational Excellence Mixtape: April 12, 2019

Ryan McCormack Apr 12, 2019 0
Mixtape
Ryan and I are co-sponsoring a workshop that I'll be presenting on "Measures of Success" in Winnipeg…

Operational Excellence Mixtape: February 15, 2019

Ryan McCormack Feb 16, 2019 0
Mixtape
Healthcare - Creating Value for Patients Daily safety huddles are simple, inexpensive, and effective…

Operational Excellence Mixtape: November 23, 2018

Ryan McCormack Nov 23, 2018 0
Mixtape
Healthcare - Creating Value for Patients Hospitals have been collecting patient complaint data for decades,…

Operational Excellence Mixtape: August 31, 2018

Ryan McCormack Aug 31, 2018 3
Mixtape
Healthcare - Creating Value for Patient Canadian healthcare is where "pilot projects come to…

[Updated] Somebody *Did* Get Unjustly Fired in Hawaii, But System Problems Should…

Mark Graban Feb 1, 2018 6
Audio
The official report is out in Hawaii after the traumatic accidental missile warning that was sent last month. An…

Eisenhower on Leadership, Sounds like a Lean Thinker to Me

Mark Graban Jan 11, 2018 5
Blog
You might think that "command and control" leadership styles are a thing of the past. But, old habits die slowly…

Clearing the Lean Blog Backlog: Lemmings, Change, Lean, & Leadership

Mark Graban Dec 6, 2017 2
Blog
Cleaning out the backlog of stuff I wanted to blog about... Not Being Lean Lemmings; Why Best Practices Don't…

A Discussion on “Practicing Lean,” My Work, and More

Mark Graban Sep 27, 2017 0
Blog
I really appreciate what the team at LeanPub.com does, with their approach to "Lean Publishing." I've published a…

How NOT to Improve Patient Flow: Laws, Targets, Blame, and Threats

Mark Graban Aug 28, 2017 4
Blog
Let's start by stating the obvious: it sucks to wait 24 hours or more on a stretcher in an emergency department…

What are the 10 Most Read LeanBlog.org Posts of the Second Half of 2016?

Mark Graban Dec 19, 2016 0
Blog
I think this will be my last post before taking some time off for Christmas and the New Year (other than tomorrow's…
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Lean in hospitals, business, and our world.
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