“My Favorite Mistake” Episode #3: Karyn Ross
I'm excited that the third episode of my new podcast "My Favorite Mistake" is now released!
You can listen to…
Podcast #266 – Karyn Ross on Lean for Service Excellence
My guest for Episode #266 of the podcast is Karyn Ross (@KRCLean4Service on Twitter), co-author of the new book…
Free Webinar Recording: How to Coach for Creativity & Service Excellence
I'm happy to be playing the role of host for a free webinar being held next Tuesday, March 28... presented by Karyn…
Being Logical and Kind When a Mistake is Made
In this post, I'm going to share some reflections from one of my workplaces, some things that occurred last week.…
Learning From Mistakes — Stories and Science
I make mistakes all the time. I do try to make sure I learn from them instead of repeating them over and over.…
What Step Are You Taking to Eliminate #RootCauseRacism?
Leave a Comment with Your Next Step - Get a Signed Art Print!
As we talked about in today's Sharing Our…
Art Activism: A Creative Countermeasure to Systemic Racism
Karyn Ross
When I was in art school, people often asked me why I was studying art. They'd say, "Karyn, isn't it…
One Small Thing: Sharing our Visions and Voices to #RootCauseRacism
Deondra Wardelle
Change can be hard; especially for those of us who have always done things a certain…
When “Required” Doesn’t Actually Mean Required When it Comes to…
tl;dr: Airlines, including American and Delta say that masks are "required" on board, but enforcement of this…
Living Well in Small Places [Video Chat & Webinar Recording]
Thanks to Emily Elrod for inviting me to do a video chat webinar as part of a series that she has been running…
Thoughts From Lean Thinkers on Coping with the Coronavirus Crisis
Thanks to Elisabeth and the team at GoLeanSixSigma.com for inviting me to contribute some thoughts in this piece:
…
Operational Excellence Mixtape: March 29, 2019
Healthcare - Creating Value for Patients
The design of payment and reimbursement systems in…
The State of This Restaurant’s Suggestion Box Didn’t Really Surprise…
Last week, I was in Austin for the annual Lean Coaching Summit, where I took a full-day class on "Motivational…
Is it a “Lean Transformation” or a “Lean Metamorphosis? Does the…
Another in the series of "do words matter?" posts... do phrases like "Lean Transformation" resonate as much as…
How Lean Thinkers Shop? Plus the Lean Blog Holiday Gift Guide 2016
I'm guessing most "Lean thinkers" stayed home the other day on the "Black Friday" shopping day. Why might…