This is reposted again, as I've done the past few years. Here are a few past blog posts on the theme of Labor Day and it's hopefully a helpful reminder to focus on safety and our obligation to employees today and every day.
Let's keep up our work that aims to create better workplaces for all. The Covid-19 pandemic has made clear that we should respect and honor those who work essential jobs — everybody deserves health, safe working conditions, and being treated properly…
In recent years, I've worked to be much more patient and understanding about bad service or mistakes that get made. It's almost always a matter of “bad systems” or understaffing due to the pandemic. Everybody is adjusting to new ways of doing work, so perhaps we should be mindful of that…
But here are some posts that I have re-shared from previous years:
Hope you had (are having) a great weekend whether you're celebrating Labor Day in the U.S. or if you're elsewhere and back to work today.
Also, thanks to those of you who ARE working today in the U.S., especially healthcare professionals.
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Mark's new book is The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation.
He is also the author of Measures of Success: React Less, Lead Better, Improve More, the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, and the anthology Practicing Lean.
Mark is also a Senior Advisor to the technology company KaiNexus.