Monthly Archives: June 2022

Isn’t It Ironic? Mistakes That Interrupted My Webinar About Mistakes

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A contractor unplugged my WiFi router. Or was there more to it than that? Instead of blaming somebody else, what mistakes did I make that...

Interview with Lisa Yerian, MD On The Cleveland Clinic’s Improvement Journey And How Lean...

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My guest for Episode #449 of the Lean Blog Interviews Podcast is Lisa Yerian, MD. She joined Cleveland Clinic in anatomic pathology in 2004, and has held several...

Reader Question: Would You Call This a “Lean Burial”?

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I try not to use the word "Lean" as an adjective that means "better." We see this a lot online, the so-called "Lean boarding...

Free Webinar Recording About Learning From Mistakes (as Individuals & Organizations)

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Updated to include a 5-minute audio preview and the recording. I presented free webinar on June 27th, as part of the KaiNexus Continuous Improvement Webinars...

Rich Sheridan, CEO Of Menlo Innovations, On Eliminating Fear And Increasing Joy In Work

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My guest for Episode #448 of the Lean Blog Interviews Podcast is Rich Sheridan, co-founder, CEO and "Chief Storyteller" of Menlo Innovations, a software and IT consulting firm...

Ryan McCormack’s Operational Excellence Mixtape: June 10th, 2022

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Thanks as always to Ryan McCormick for this... there's always so much good reading, listening, and viewing shared here by him! News, blogs, articles, resources,...

The Book “Rivethead” and GM’s Demeaning “Quality Cat” Mascot

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I've updated and am republishing an old 2005 blog post that I wrote about a former GM assembly worker, Ben Hamper, who has some...

Just the Lean Talk — Mark Graban & Jamie Flinchbaugh Discuss Lean Supply Chains

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Listen: Here is the episode if you want to stream the audio: As I did two weeks ago, when Jamie Flinchbaugh and I talked about "Lean...

Kaizen: An Exotic Word, Common Sense Principles for Healthcare

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We're coming up on the 10th anniversary of the publication of the book that I co-authored with Joe Swartz called Healthcare Kaizen: Engaging Front-Line...

How These Credit Card Websites Illustrate Lean Mistake Proofing (or Not)

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This is an article that I originally published on LinkedIn back in 2015. Has the error proofing been improved since then, between credit card...

Discussing Our “Favorite Mistakes” — Mark Graban and Alisha Wielfaert Podcast Interviews

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Normally, I like to be the one doing the interviewing. My latest guest on "My Favorite Mistake" was Alisha Wielfaert, who shared her "favorite...