Great Questions for Reflection — At the Start of the Year or Anytime

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These are great questions to ask at the end of the year… or at the end of a project, after a Kaizen Event, or whatever.

These questions are available via Value Capture LLC:

  1. What was the plan?
  2. What actually happened?
  3. What can be learned from the gap?
  4. What actions will you take now?
  5. What do you predict will happen when you take these actions?

Learn more and get a free PDF download here:

Reflection Toolbox for Continuous Improvement


Questions like these are often used in the annual cycles of “Strategy Deployment” — often through the “Strategy A3” document format.

Learn more about different types of A3s via Tracey Richardson and LEI:

I hope this is all helpful to you here at the start of the year — or any time!


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Let’s work together to build a culture of continuous improvement and psychological safety. If you're a leader looking to create lasting change—not just projects—I help organizations:

  • Engage people at all levels in sustainable improvement
  • Shift from fear of mistakes to learning from them
  • Apply Lean thinking in practical, people-centered ways

Interested in coaching or a keynote talk? Let’s start a conversation.

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Mark Graban
Mark Graban is an internationally-recognized consultant, author, and professional speaker, and podcaster with experience in healthcare, manufacturing, and startups. Mark's latest book is The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation, a recipient of the Shingo Publication Award. He is also the author of Measures of Success: React Less, Lead Better, Improve More, Lean Hospitals and Healthcare Kaizen, and the anthology Practicing Lean, previous Shingo recipients. Mark is also a Senior Advisor to the technology company KaiNexus.