Free Webinar: The Power of Process: The Role of the System Architect

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Hopefully, you were able to listen to my recent podcast with Eric Ethington (and Matt Zayko) as they discussed their book The Power of Process: The Story of Innovative Lean Process Development.

Eric will be presenting a webinar that I'll be hosting and moderating on Thursday November 18th, at 1 pm ET.

Free Webinar! The Power of Process: The Role of the System Architect

Below is a quick preview podcast that Eric and I recorded:

You can also listen to it through the KaiNexus podcast feed.

I hope you'll register for the webinar. If you can attend live, you can submit questions. If you can't make it, or if you see this after November 18th, you can still register to get the recording.


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Let’s work together to build a culture of continuous improvement and psychological safety. If you're a leader looking to create lasting change—not just projects—I help organizations:

  • Engage people at all levels in sustainable improvement
  • Shift from fear of mistakes to learning from them
  • Apply Lean thinking in practical, people-centered ways

Interested in coaching or a keynote talk? Let’s start a conversation.

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Mark Graban
Mark Graban is an internationally-recognized consultant, author, and professional speaker, and podcaster with experience in healthcare, manufacturing, and startups. Mark's latest book is The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation, a recipient of the Shingo Publication Award. He is also the author of Measures of Success: React Less, Lead Better, Improve More, Lean Hospitals and Healthcare Kaizen, and the anthology Practicing Lean, previous Shingo recipients. Mark is also a Senior Advisor to the technology company KaiNexus.

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