Free Webinar on “Motivational Interviewing” and Workplace Continuous Improvement


Wednesday, I hosted and moderated (through KaiNexus), the latest webinar in our continuous improvement webinar series.

Paola Torres

It was presented by Paola Torres, a Senior Performance Improvement Manager at Healthfirst in NYC.

Click here to register to view the recording and slides:

Motivational Interviewing: The Key to Effective Conversations About Change

This is a topic that has been very important to me over the years. If you'd like to check out other resources and information about Motivational Interviewing, you can check out this page that I've put together.

You can hear a 7-minute podcast discussion that Paola and I recorded as a preview of the webinar:

Or you can watch the preview discussion here:

Past Content on Motivational Interviewing:

I've done a few podcasts on the topic and its application to the workplace, including these:

And these blog posts:

Register and we'll send you the recording of Paola's webinar.


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Mark Graban is an internationally-recognized consultant, author, and professional speaker who has worked in healthcare, manufacturing, and startups. His latest book is Measures of Success: React Less, Lead Better, Improve More. He is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as The Executive Guide to Healthcare Kaizen. He also published the anthology Practicing Lean that benefits the Louise H. Batz Patient Safety Foundation, where Mark is a board member. Mark is also a Senior Advisor to the technology company KaiNexus.

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