You can listen to it and learn more via my MarkGraban.com website:
Brenda shares a story about a mistake she made when working for a firm. She delivered a piece of factual information to a client — but how we frame information matters… how we prepare the recipient (or don't prepare) them can make all the difference. This is a meaningful lesson… and I appreciate her sharing it.
I'll post a link to each weekly episode here on my blog. I hope you find it to be interesting and thought provoking!
Thanks for listening and/or watching!What do you think? Scroll down to comment or share your thoughts and the post on social media. Don't want to miss a post or podcast? Subscribe to get notified about posts via email daily or weekly.