A Few “Thumbs Up” Reviews for “Measures of Success” — On Sale for $2.99


I've dropped the Kindle price of my book Measures of Success: React Less, Lead Better, Improve More to $2.99 as a way to spur sales and to get the book in front of more people.

I shared a bit about this on LinkedIn (and, yeah, Amazon's default chart is a column chart… which I turn into a Process Behavior Chart for my own purposes):

The increase in sales is clearly a “signal” when I look at the Process Behavior Chart for a recent timeframe.

As I said on LinkedIn, selling books is not my primary business model. I'm running an experiment to see if more sales leads to more speaking, training, and coaching work.

I'm happy to see some recent reviews… they have all been 5-Star reviews on Amazon. Here are the two latest ones:

By Nicole M Radziwill, PhD:

“Establishing a data culture can be hard, but this powerful and accessible book will help you readily identify your organization's next steps. Using its advice, you can shift away from the chaotic habit of “decision-driven data making” to a robust, strategically oriented process for data-driven decision making. The core message is that while measurement can be easy, managing based on those measurements is notoriously difficult. Each of the nine chapters addresses one aspect of smart data-driven management. The focal element of the text is the Process Behavior Chart, for which Graban provides several practical and illustrative examples.

As an educator, I would include this book in the materials for an upper-level undergraduate course in operations, quality, or data science, because of its practical and refreshing examination of data-driven decision making. As a manager and organizational leader, I would recommend this for everyone in my organization to help us along our journey towards more informed data-driven decision-making processes.

This book can also help data scientists get a firm grasp on how their craft should link to strategy and operations.”

And a review by Sally Chilson:

I'm glad to hear reports of the book being useful and helpful! That's, at the core, why I wrote it, pricing and business models aside…

What do you think? Please scroll down (or click) to post a comment. Or please share the post with your thoughts on LinkedIn – and follow me or connect with me there.

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Check out my latest book, The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation:

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Mark Graban
Mark Graban is an internationally-recognized consultant, author, and professional speaker, and podcaster with experience in healthcare, manufacturing, and startups. Mark's new book is The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation. He is also the author of Measures of Success: React Less, Lead Better, Improve More, the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, and the anthology Practicing Lean. Mark is also a Senior Advisor to the technology company KaiNexus.


  1. Another nice review:

    5.0 out of 5 stars Graban challenges and redirects how we view measurement!

    May 19, 2019

    Format: PaperbackVerified Purchase

    Graban has once again written a book that is both pragmatic and immediately applicable to our work, regardless of the industry. Kudos to Graban in helping to change the way many view measurement and improvement. His book can serve as a great guide for your organization in how you utilize metrics and how you measure.


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