Monthly Archives: July 2017

It's been just over six years since I joined the team at KaiNexus, serving in various capacities over that time. As I like to say, even though I don't work full time with the company, I have a full commitment to the company, the team, and their approach. The company has grown by leaps and bounds, adding customers not just in healthcare, but in other industries. You can read more about our aggregate customer results here. Recently, our customers just crossed the threshold of a combined one million hours of labor time saved, in addition to over $250 million in financial impact... in addition to quality, safety, customer and employee satisfaction improvements. Back in 2011, I interviewed the CEO and co-founder of KaiNexus, Dr. Greg Jacobson:

There are Dr. W. Edwards Deming quotes that get thrown around... one that sounds incredibly "pro-data" and others that say data and measures are not the only thing... which is it? How do you reconcile that?

A few of you sent me this sad article from the Wall St. Journal:  "'People Are Dying Here': Federal Hospitals Fail Tribes."  I feel like I've some variation of this article and exposé many times over. Sometimes, it's some form of government medicine (active duty military medicine, the VA, or another country) or it's a similar sad story from the private healthcare sector (be it non-profit or for-profit).

Happy Monday everyone. Regular readers know I took some time away from the blog in advance of the 4th of July holiday. I planned on...

When I first shifted into healthcare in 2005, many people recommended the book Hardwiring Excellence by Quint Studer. I read it and posted a few thoughts...

Mark's Note: Today's guest post was written in partnership with the Society for Health Systems, an organization I highly recommend to those who work...

Thanks everybody for reading my blog here in 2017! It's been an interesting year on the blog, as usual, and I appreciate you taking time out...