Getting Started with Continuous Improvement: Lessons and Reflections


Presented by Mark Graban and Dr. Greg Jacobson, May 12, 2015

In this KaiNexus webinar, hear stories from our team and a special guest as we recall our experiences in our first years with Lean, Kaizen, and continuous improvement – including mistakes we made, who we annoyed, and what our impact was.

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Mark Graban
Mark Graban is an internationally-recognized consultant, author, and professional speaker, and podcaster with experience in healthcare, manufacturing, and startups. Mark's new book is The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation. He is also the author of Measures of Success: React Less, Lead Better, Improve More, the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, and the anthology Practicing Lean. Mark is also a Senior Advisor to the technology company KaiNexus.


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