Getting Started with Continuous Improvement: Lessons and Reflections

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Presented by Mark Graban and Dr. Greg Jacobson, May 12, 2015

In this KaiNexus webinar, hear stories from our team and a special guest as we recall our experiences in our first years with Lean, Kaizen, and continuous improvement – including mistakes we made, who we annoyed, and what our impact was.


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If you’re working to build a culture where people feel safe to speak up, solve problems, and improve every day, I’d be glad to help. Let’s talk about how to strengthen Psychological Safety and Continuous Improvement in your organization.

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Mark Graban
Mark Graban is an internationally-recognized consultant, author, and professional speaker, and podcaster with experience in healthcare, manufacturing, and startups. Mark's latest book is The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation, a recipient of the Shingo Publication Award. He is also the author of Measures of Success: React Less, Lead Better, Improve More, Lean Hospitals and Healthcare Kaizen, and the anthology Practicing Lean, previous Shingo recipients. Mark is also a Senior Advisor to the technology company KaiNexus.