Monthly Archives: April 2014
My Skepticism about GM’s “Speak Up for Safety” Program
I posted a new article on LinkedIn:
"My New Program: Speak Up About "Speak Up for Safety" at GM."
GM seems to continue their "blame...
What Lean is Lacking: Disco Medallions?
When we lament why Lean hasn't been more widely embraced as a new management model in healthcare (or other industries, for that matter), it's...
Kaizen Tip: Just Do Its and Root Causes
In the Kaizen process, we ask everybody to identify problems (or opportunities) and then to write down an idea that could potentially solve the...
This Newbie Has a Good Grasp of Lean
I get a lot of emails from regular readers or people who have just stumbled across my blog. I try to be as helpful...
Great Steve Jobs Video (& Transcript) from 1990 on Continuous Improvement
tl;dr: In this post, Mark shares a video and transcript featuring Steve Jobs discussing the concept of continuous improvement in 1990. He examines how...
Learning Not to Blame: Baseball Edition
Following up my post about not blaming a bartender, here's another look at learning to cast aside our old habit of blaming individuals... this...
The Day I Thought I’d Get Fired from “The Old GM” – Putting Quality...
Following up on yesterday's post that talked about "the old GM" putting cost ahead of quality, I sometimes I get flashbacks to my days working...
Are Today’s Hospitals Too Much Like “The Old GM?”
As a former GM employee and a GM customer, I'm really fascinated by the reaction of the public, the media, and Congress to the...
How Do You Make Time for Improvement? Here are Nine Takes From Lean Experts
I'm happy to be a participating author on "The Lean Edge" blog/site that's hosted by Michael Ballé author of The Gold Mine and other books.
Their most recent question...
April Fool: The 10 Best Lean Management Secrets You’ll Ever Want to Learn &...
Updated 4/2/14: Yes, this was an April Fool's joke :-)
Today, I'm really excited to share with you the 10 best Lean management secrets that I've...
