Monthly Archives: September 2013

Podcast #185 – Karen Dunn Skinner & David Skinner on Lean in Law Firms...

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Listen: My guests for episode #185 are Karen Dunn Skinner and David Skinner and our topic, for the first time on the Podcast, is Lean...

Don’t Let Looking at Data Blind You From Seeing Reality

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I recently read an article (a case study) about "Lean Six Sigma" in a publication. It's not online, so I can't link to it,...

Denver Bronco Loses Touchdown for Not Following Standardized Work, Dropping Ball Early

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Thursday night, we saw the type of error that happens every few years in the NFL... a player, Danny Trevathan, of the Denver Broncos,...

Now on Kindle: “The Executive Guide to Healthcare Kaizen”

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After the paperback release about two weeks ago, my latest book (co-authored with Joe Swartz),  The Executive Guide to Healthcare Kaizen  is now available...

How Often Does This Get Repeated? CMS and the Underpants Gnomes

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I've recently heard of a scenario in healthcare that I suspect is pretty common, or at least it's not the first time I've heard...

Guest Post: Lean and Six Sigma (and My Son) Require Skills-Based Learning

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Mark's Note: Today's guest post is by Joe Swartz, my co-author for the book Healthcare Kaizen and the newly-released book The Executive Guide to...

Brilliant 1981 Article: “Why Japanese factories work” – Relevant for Healthcare in 2013

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The year is 1981. A Major League Baseball strike interrupts the season. We're in the midst of the Cold War. President Reagan is shot....