Tomorrow, at the Society for Health Systems annual conference, I'll be presenting about some of the ideas in my upcoming book (with Joe Swartz) Healthcare Kaizen: Engaging Front-Line Staff in Sustainable Continuous Improvements. See tweets about the conference, including mine by following the hashtag #SHS2012.
We are still going through cycles of editing and typesetting, but we're happy to share an early version of Chapter 1 of our book. If you go to www.HCkaizen.com and enter your email address, you'll immediately receive a link to download the chapter, which includes an overview of the rest of the book. Joe and I would love to hear your feedback. Over time, you'll receive updates as we get closer to our release date in paperback and Kindle formats (which should be May or June).
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