Monthly Archives: February 2012

Hello from the SHS Conference & a Question for the Readers

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Hello from Las Vegas, where Monday is Day 2 of the outstanding Society for Health Systems annual conference. I presented Sunday about Healthcare Kaizen...

Sign Up to Receive Chapter 1 Preview of “Healthcare Kaizen”

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Tomorrow, at the Society for Health Systems annual conference, I'll be presenting about some of the ideas in my upcoming book (with Joe Swartz)...

Continuing Experiments in Self Publishing & Lean Publishing

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After my first experiment with the great Leanpub.com service (my "Best of Lean Blog 2011" eBook), I was happy to see my good friend...

What People Think a Lean Healthcare Consultant Does

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Some of you might be familiar with the internet meme, spreading on Facebook especially, about "what people think of my profession" (as described in...

WSJ: How to Be a Better Boss? Spend Time on the Front Lines

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Last Thursday's Journal had a story titled "How to Be a Better Boss? Spend Time on the Front Lines." The article talks about senior...

Mental Models and How We View the Gemba & Workers: GM & Dell

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Regular readers know I started my career at General Motors from 1995 to 1997. After graduate school at MIT, I took a job at...

Marketing Flyer for Upcoming “Healthcare Kaizen” Book

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We are still working on rounds of editing in advance of publication, but here is a marketing flyer for our upcoming book Healthcare Kaizen. The...

The Fall and Rise of Automotive (and Healthcare) Quality

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One of my favorite newspaper writers is Ed Wallace of my local Fort Worth Star-Telegram. Wallace appears in the Sunday automotive section and usually...

Upcoming Lean Speaking Engagements – Las Vegas and Phoenix

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  I'll be attending and speaking at three public events in the next few months, twice in Las Vegas and once in Phoenix. Hope to...

A Conversation with Al Norval on the Lean Pathways “Manifesto” on Lean Business Systems

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Listen Episode #138 is a discussion with Al Norval from Lean Pathways, talking about his new publication titled: "The Lean Manifesto: Back to basics - how...

Reader & Book Reviewer Question: The Business Case for Lean Healthcare?

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Dr. Jaap van Ede, a Dutch journalist and researcher on business improvement methods (such as Lean, Six Sigma, TOC, QRM, and TPM), has posted...

Reader Question: “No layoffs due to Lean” extends to “no demotions?”

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In the Lean movement, organizations are often wise to have some variation on a "no layoffs due to Lean" policy, as I've written about...