In Three Words – What You Do


I found this idea for discussion in a LinkedIn group and I was curious to hear what my readers and this community would say.

How would you describe what you do professionally in just three words?

My first thought was “help people improve.”  What three words first come to mind for you? Please add a comment to this post.


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Mark Graban is an internationally-recognized consultant, author, and professional speaker who has worked in healthcare, manufacturing, and startups. His latest book is Measures of Success: React Less, Lead Better, Improve More. He is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as The Executive Guide to Healthcare Kaizen. He also published the anthology Practicing Lean that benefits the Louise H. Batz Patient Safety Foundation, where Mark is a board member. Mark is also a Senior Advisor to the technology company KaiNexus.

  1. Dean Willson says

    Facilitate good change.

  2. Sameer Goyal says

    Help solve problems

  3. Sonja Dieterich says

    Treating patients safely

  4. Andrew Grapsas says

    What boss says


    1. Mark Graban says

      That is indeed a :-( Andrew

  5. Artagnan Ayala says

    Collet. Analyze. Share.

  6. Ron says

    In three words, the most thing I usually do is to “make people happy”. If they become happy then I will become happy also. What you do to others will also be done to you in return.

  7. Justin Gradek says

    Daily Continuing Education,

    While the work is professional, iterative, and not designed to be an education; I approach it as such…

  8. Alina Hsu says

    Engage people.

    I think this engagement is critical to all Lean initiatives, from the smallest to the largest. I’m harking back to Spears’ discussion of continuous learning (which I like better than continuous improvement because it has the right center of gravity). The idea of engagement also highlights the eighth waste, of human potential.

  9. kopstar says

    Help people learn.

  10. Matt May says

    Create Meaningful Change

  11. Enrique Herrera says

    Share my knowledge

  12. Erik Fors-Andrée says

    Make Things Change.

  13. […] In Three Words – What You Do – Lean Blog- Make Things Change. (Eller möjligen Make Things Happen?) […]

  14. […] In Three Words – What You Do — Lean Blog – Make Things Change. (Eller möjligen Make Things Happen?) […]

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