My Lean Message Board is No More


This is news that won't even disappoint a handful of people… I'm shutting down my “Lean Board” companion site that I started at in October of 2006. Nobody had posted anything in about two years and I was paying $5 a month to host it. No, I'm not shutting down the blog, just the message board. You may say, “What? I didn't know you had a message board….” Exactly.

I did some “Check” in the PDCA cycle and decided my “Action” was to kill the site and save $5 a month. Some of the history…

I started the site, partly out of frustration that the LEI board (the technology that was in place at the time) was hard to use and required people to log in just to read anything.

I had some active users for a while and I appreciate their participation. I tried hosting discussions about my book, Lean Hospitals: Improving Quality, Patient Safety, and Employee Satisfaction, and there was none.

Traffic and usage trailed off, especially after I had to make it more difficult to register. My board got on some list that Russian spammers use, apparently, because I got bombarded with guest users that I was constantly having to ban and filter out.

In the meantime, LEI had improved its forum/ message boards and no longer requires logging in to read (you can see their boards here and I encourage you to participate).

So, with no active discussion and only a few hundred users, it was an easy call to shut it down. There are so many more places to discuss Lean online now – including multiple LinkedIn groups.

I learned a few technical skills and it was an interesting project, but it was time to put the site out of its misery. Not a failure, but a learning experience. Oh well.


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Mark Graban is an internationally-recognized consultant, author, and professional speaker who has worked in healthcare, manufacturing, and startups. His latest book is Measures of Success: React Less, Lead Better, Improve More. He is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as The Executive Guide to Healthcare Kaizen. He also published the anthology Practicing Lean that benefits the Louise H. Batz Patient Safety Foundation, where Mark is a board member. Mark is also a Senior Advisor to the technology company KaiNexus.

1 Comment
  1. […] Update July 2010 – I’ve shut this board down, see my blog post about this. […]

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