Gmail Error Proofing for Attachments

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I don't know if this is a new Gmail feature, or if I just discovered it, but there's some nice error proofing built into the web-based mail application. If it detects the word “attached” in an email body, but there's not a file attached, it gives you this pop up message.

This is similar to the the method for error proofing Outlook that I wrote about earlier.

To the left is a fuller screenshot (click for a larger view) of how this looks when composing an email. This is smart design, a good use of technology for error proofing the situation where you forget to attach your file. As with inspections, there are some “false positives,” but the cost is minimal to the user, in terms of wasted time.

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Mark Graban
Mark Graban is an internationally-recognized consultant, author, and professional speaker, and podcaster with experience in healthcare, manufacturing, and startups. Mark's latest book is The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation, a recipient of the Shingo Publication Award. He is also the author of Measures of Success: React Less, Lead Better, Improve More, Lean Hospitals and Healthcare Kaizen, and the anthology Practicing Lean, previous Shingo recipients. Mark is also a Senior Advisor to the technology company KaiNexus.

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