Let's start the week on a positive note…. to borrow a phrase from the Yahoo Group “Healthcare Management Engineers, let's “dare to share.”
What's something positive that happened in your lean efforts last week? What's something positive that you expect to happen this week?
Last week was a very positive week for me and my current client, a hospital lab. We finally put our new cellular layout in place, with new standard work that the team developed to improve flow. The highlight was when someone commented, “This must be a slow day, that's why things are so smooth.” The great thing is that is was NOT a slow day…. it just appeared to be because the improved flow took away some of the peaks and valleys in the workload. The perception was that things were easier with better flow. Great success to build upon.
What can you share with your fellow blog readers? If this works well, we should make this a regular feature of the blog, maybe.
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