Improving Jet Boarding Times – Capital or Creativity?
I've always wondered why more airlines didn't board/de-plane from the front AND back of the plane. I guess it's a question of investing in the new jet bridges. It seems like an easy ROI calculation: faster plane turnaround times equals more flights per week and more revenue per plane, right?
“United expects to get four to six more flight segments in each day – equivalent to an extra plane and a half.”
I assume that this is across their entire network, four to six more segments.
This approach focuses on technology. Other airlines (and Industrial Engineering students) have tackled this as a process issue — what's the best process for boarding a plane quickly? Back to front? Outside (windows first) / in (aisle seats last)? Or a free-for-all??
Northwest claims the same savings (10 minutes) through their new boarding process as United achieved (7 to 10 minutes) with expensive gate impovements. Interesting lesson there, huh? A good example of “creativity over capital?” Can you improve your processes by changing how things are done instead of buying new equipment? Are you using lack of new equipment as an excuse for not improving?
What do you think? Scroll down to comment or share your thoughts and the post on social media. Don't want to miss a post or podcast? Subscribe to get notified about posts via email daily or weekly.
- We All Make Mistkaes, Especially Me - September 22, 2022
- Why Sam Morgan Loves Lean (and Kata) and How He Helps Others Be Confident Learners - September 21, 2022
- A Mystery Solved! That Photo I Use to Talk About Standardized Work and Workarounds - September 19, 2022