Thanks to Bill Waddell for sending me this. Apparently, he requested the now-infamous “Unwritten Rules” book that was plagarized (or plagiarized, as I've now learned it is spelled) by Raytheon CEO Bill Swanson. He got this postcard in the mail.
What a priceless postcard. I guess it would be expecting too much to want the postcard to read “We have discontinued distribution because our CEO was caught being a lying weasel. Rest assured he got no pay raise this year. See, we took responsibility. Really, it was his underling's fault. Please quit paying attention to this issue, we were hoping it would just go away.”
Here was a good piece written by a friend of the blog, Tom Ehrenfeld.
Please post a comment and join the discussion. Subscribe to get notified about posts daily or weekly.
Mark Graban
Mark Graban is an internationally-recognized consultant, author, and professional speaker who has worked in healthcare, manufacturing, and startups. He is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as The Executive Guide to Healthcare Kaizen. His most recent book is the anthology Practicing Lean that benefits the Louise H. Batz Patient Safety Foundation, where Mark is a board member. Mark is also a Senior Advisor to the technology company KaiNexus. His latest book has been released as an "in-progress" book, titled Measures of Success.
Bill Swanson’s first unwritten rule of management: “Raytheon exists for one purpose only – to make money for the shareholders.”
Bill Swanson’s second unwritten rule of management: “Do as I say, not as I do.”
These are the rules i’ve noticed while working at Raytheon San Diego…the first rule is a direct quote.
Uncle Ray-Ray loves all his employees.