Postcards from Raytheon


Thanks to Bill Waddell for sending me this. Apparently, he requested the now-infamous “Unwritten Rules” book that was plagarized (or plagiarized, as I've now learned it is spelled) by Raytheon CEO Bill Swanson. He got this postcard in the mail.

What a priceless postcard. I guess it would be expecting too much to want the postcard to read “We have discontinued distribution because our CEO was caught being a lying weasel. Rest assured he got no pay raise this year. See, we took responsibility. Really, it was his underling's fault. Please quit paying attention to this issue, we were hoping it would just go away.”

Here was a good piece written by a friend of the blog, Tom Ehrenfeld.

Please check out my main blog page at

The RSS feed content you are reading is copyrighted by the author, Mark Graban.

, , , on the author's copyright.


Get New Posts Sent To You

Mark Graban is an internationally-recognized consultant, author, and professional speaker who has worked in healthcare, manufacturing, and startups. His latest book is Measures of Success: React Less, Lead Better, Improve More. He is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as The Executive Guide to Healthcare Kaizen. He also published the anthology Practicing Lean that benefits the Louise H. Batz Patient Safety Foundation, where Mark is a board member. Mark is also a Senior Advisor to the technology company KaiNexus.

1 Comment
  1. Anonymous says

    Bill Swanson’s first unwritten rule of management: “Raytheon exists for one purpose only – to make money for the shareholders.”

    Bill Swanson’s second unwritten rule of management: “Do as I say, not as I do.”

    These are the rules i’ve noticed while working at Raytheon San Diego…the first rule is a direct quote.

    Uncle Ray-Ray loves all his employees.

Leave A Reply

Your email address will not be published.

This site uses Akismet to reduce spam. Learn how your comment data is processed.