Business Forum: Focus on short term hurt U.S. carmakers:
Let's hope Ford means it when they say they are going to focus on the long-term, ala Toyota.
“In the 1980s, GM adopted lean production halfheartedly, even after it became clear that total quality management produced more reliable cars than Detroit's mass production model.”
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To me, this was the most encouraging statement in the message delivered today by Bill Ford. It’s realistic and prudent to underscore that becoming a sustainably profitable company can only happen with a long term plan that focuses on customers.
Like Mark – I’m hopeful that the organization will make good on Bill’s promise.