Focus on short term hurt U.S. carmakers


Business Forum: Focus on short term hurt U.S. carmakers:

Let's hope Ford means it when they say they are going to focus on the long-term, ala Toyota.

“In the 1980s, GM adopted lean production halfheartedly, even after it became clear that total quality management produced more reliable cars than Detroit's mass production model.”

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Mark Graban
Mark Graban is an internationally-recognized consultant, author, and professional speaker, and podcaster with experience in healthcare, manufacturing, and startups. Mark's new book is The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation. He is also the author of Measures of Success: React Less, Lead Better, Improve More, the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, and the anthology Practicing Lean. Mark is also a Senior Advisor to the technology company KaiNexus.


  1. To me, this was the most encouraging statement in the message delivered today by Bill Ford. It’s realistic and prudent to underscore that becoming a sustainably profitable company can only happen with a long term plan that focuses on customers.

    Like Mark – I’m hopeful that the organization will make good on Bill’s promise.


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