Toyota Production System Steers JAL Group Cargo Operations at Narita

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news – Toyota Production System Steers JAL Group Cargo Operations at Narita:

Here is a nice adaptation of lean and TPS to a non-manufacturing environment:

“JAL named their plan the M3 Project after the three main elements in the Toyota Production System's (TPS) philosophy of eliminating muda (waste), mura (eliminating the lack of standardization) and muri (taking the strain out of the job).

The ultimate aims of the TPS are to cut out the three M's—muda, mura, and muri – and put into practice the four S's—seiri [sorting], seiton [simplifying], soji [systematic cleaning] and seiketsu [cleanliness]. “

The article also discusses their use of kaizen events and employee training, focusing on TPS as not a one time event, but a continuous improvement activity. Interesting reading.

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Mark Graban is an internationally-recognized consultant, author, and professional speaker who has worked in healthcare, manufacturing, and startups. His latest book is Measures of Success: React Less, Lead Better, Improve More. He is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as The Executive Guide to Healthcare Kaizen. He also published the anthology Practicing Lean that benefits the Louise H. Batz Patient Safety Foundation, where Mark is a board member. Mark is also a Senior Advisor to the technology company KaiNexus.

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