Since the first Lean Healthcare Transformation Summit was held in 2010, I’ve been fortunate to attend and participate each year. I think it’s the pre-eminent Lean healthcare event of the year…
You Don’t Build a Culture of Continuous Improvement by Waiting Until Your Culture is Totally Ready for Continuous Improvement
When I talk to organizations about Kaizen, or continuous improvement, there’s far too much self-defeating talk, where people say things like: “We’re not going to try this Kaizen process because our culture isn’t ready yet.”
My guest for Episode #272 is Steve Thompson, Director of Patient Driven Supply Network initiatives for Cardinal Health, a global, integrated healthcare services and products company. He is also a Lean Six Sigma Master Black Belt, dating back to his time spent working in the automotive industry. In today’s episode, we talk about his lessons learned from […]
Joining me for Episode #271 is Isaac Mitchell (@IsaacMitchell), talking about Lean Design for healthcare, the Society for Health Systems, and more. Isaac is a full-time lean practitioner at East Tennessee Children’s Hospital, a lecturer at the University of Tennessee’s Department of Industrial and Systems Engineering, and an instructor for the Institute of Industrial and […]
Hear Mark read the post (subscribe to the podcast series): I don’t normally pay too much attention to TV commercials, but I was working out the other day and had TV streaming through my iPhone. Appropriately enough, a Nutrisystem ad with Marie Osmond started playing. I wouldn’t have really watched the ad, but the app froze […]
My guests for Episode #270 of the podcast are two physicians: Paul DeChant, MD and Diane Shannon, MD. They are co-authors of the recently-released book Preventing Physician Burnout: Curing the Chaos and Returning Joy to the Practice of Medicine.
I had a chance to visit one of their community hospitals, Hillcrest Hospital, as well as the main campus. It was a very stimulating visit and it was great to see the progress they were making in building a “culture of improvement.”
Cardinal Health has posted my article on their website: Creating a New “Gold Standard” – Healthcare Supply Chain Best Practices from Other Industries You can view the original webinar on which this article is based: [Recording] Webinar on Creating Better Healthcare Supply Chains through Lean
John W. Parks IV, pictured at left, is a Professor of Percussion at Florida State University. He was one of my favorite people during my time as an undergraduate student at Northwestern University. I played drums in the marching band there for four years. That’s me on the right side of the photo below, see the red […]
I first blogged about this article back in 2009 and it’s still online: “Keen to Be Lean“ The sub headline talks about hospitals being “desperate to cut costs.” Has that changed? I wish the motivation was more often about hospitals being “desperate to improve patient safety and quality.” Lean can address that too and should […]
I was happy to see an engineer (Chemical Engineering) and a General Motors leader, Alicia Boler Davis, on the cover of the Northwestern University alumni magazine. See this profile and story: “DRIVING GM“ My wife is an engineer and a business leader in another part of the manufacturing world, so I’m also always happy to […]
I don’t know anything about farming. The only time I spend on “farms” is visits to wineries that grow grapes, as I’ve blogged about before. I was contacted recently by Jesse Frost, who was working on this article that’s now been published online: What Can Small Farms Learn From a Car Company?
#TBT: Part 2, A Year of KaiNexus Webinars, July through December, Lean, Change, Continuous Improvement
Following up on last week’s post where I shared KaiNexus webinars from the first half of the year…. Again, one of the things I do for KaiNexus is produce and host our monthly free webinar series. You can view all of the recordings from the past few years via our on-demand library. They are also […]
Joining me for Episode #269 are Brian MacNeice & James Bowen, co-authors of the recently released book Powerhouse: Insider Accounts into the World’s Top High-performance Organizations. They are founders of the international Kotinos Partners consultancy. In this episode, we talk about the book and take a deeper dive into two of the organizations they profiled: Toyota and […]
Back in 2014, I wrote about a CBC radio piece that featured, among other organizations, St. Mary’s General Hospital in Ontario: You can check out that post with a link to the CBC audio and my summary of it: Must Listen: CBC Radio Piece on #Lean in Ontario, ThedaCare, and Saskatchewan
I get annoyed by corporate euphemisms, such as referring to people as “resources,” the term “right-sizing” for layoffs, and the type of jargon and babble parodied in the Weird Al song “Mission Statement.” Using unclear language can intentionally mask and hide reality, or sometimes it’s just another form of incompetence.
It’s almost Thanksgiving here in the United States, so I’ll be taking the rest of the week off from the blog to enjoy some downtime with family. Improving operations, usually through Lean, was my main job in different manufacturing companies that I worked for before moving to healthcare in 2005.
I do a lot of work across the U.S., but I’ve also been very fortunate to work with hospitals, clinics, and health systems around the world over the past 11 years. It started with a few trips to Canada to conduct some hospital lab assessments and Lean leadership training when I worked for a J&J hospital consulting […]