Sign Up for Telephone “Office Hours” with Mark Graban, August 10-11

Last week, I ran an experiment. I set up a two-hour block on Friday afternoon that I labeled as “Office Hours,” where followers on Twitter or LinkedIn (as I posted there) could schedule a 10- to 30-minute phone call to talk about topics like Lean, continuous improvement, healthcare improvement and such.

I only gave a few hours’ notice, so I only had one person sign up. At least, I think it was a combination of short notice and it being a Friday afternoon.

But, I enjoyed the discussion that I had, so I’m willing to experiment again.

I’ve set up blocks of time on Thursday, August 10 and Friday August 11.

Update: The office hours time slots are currently full, but I will try version 3 of this experiment in the future. I’m not sure what the best mechanism would be for notifying people about new office hours would be… suggestions?

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Use the form below or click here if you’d like to schedule some time to chat.

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Let’s see how this version 2 of the experiment works out…

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Mark Graban's passion is creating a better, safer, more cost effective healthcare system for patients and better workplaces for all. Mark is a consultant, author, and speaker in the "Lean healthcare" methodology. He is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as The Executive Guide to Healthcare Kaizen. His most recent project is an book titled Practicing Lean that benefits the Louise H. Batz Patient Safety Foundation, where Mark is a board member. Mark is also the VP of Improvement & Innovation Services for the technology company KaiNexus.

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1 Comment

  1. Terry Donahue Cousins says

    Mark, obviously the booking part of the experiment worked well…the sessions filled up while I was filling in the form :-) Our team would love to chat so, perhaps you can let us know if you get any cancelations. I will be on the look out for the next “experiment”. Thanks! Terry

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