This webcast is today, Wednesday July 18 at 2 PM EDT. I can’t log in live, I hope it’s archived. Can somebody volunteer to take some notes and post a summary for the blog?
You can read more about Art Smalley at his website, www.artoflean.com, lots of great stuff there.
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Now Available – The updated, expanded, and revised 3rd Edition of Mark Graban’s Shingo Research Award-Winning Book Lean Hospitals: Improving Quality, Patient Safety, and Employee Engagement. You can buy the book today, including signed copies from the author.