After some supporters of the Saskatchewan Lean healthcare efforts reached out to me, I’ve been trying to follow everything that’s being said and written – which is hard to do (just try a Google news search). There are many facets to…
Retired Navy F-14 pilot and airline captain Steve “Monty” Montague spends his non-flying days helping hospitals adopt the safety culture that made commercial aviation the safest way to travel. In this episode, we talk about why standardized work frees people…
My guest for episode #193 is Mark Jaben, MD, talking about our brains, Lean, and change. Mark has been a guest blogger for me before and it’s great to talk to him today about his research and experiences. In our conversation,…
I’m a bit of a counter-culturalist when it comes to the hype about Super Bowl commercials being entertainment and being something we “have to watch” or “have to discuss at the water cooler.” Bah, I don’t pay attention to most…
When I started blogging here in 2005, I was still about six months away from my transition from “lean manufacturing” to “lean healthcare.” It was mind boggling and disturbing to me to learn about the healthcare quality and patient safety…
I’m happy to be attending two really outstanding events in the next two months and I hope to see you there! The picture at left shows rows of people sitting, listening, and taking notes. I think the best parts of…
Episode #190 features Karen Martin, co-author of Value Stream Mapping, on using VSM as a strategic leadership tool–avoiding “map wallpaper,” aligning incentives, and turning future state into execution. My guest for episode #190 is a returning guest (from episode #151),…
Joining me as my guest for episode #189 is Rich Sheridan, CEO and Chief Storyteller at Menlo Innovations, a software development company in Ann Arbor, Michigan. Rich is the author of the new book that I’m really enjoying: Joy, Inc.: How…
Listen: My guest for Episode 188 has been a leading voice in the Lean community for 25 years, Daniel T. Jones, founder and chairman of the Lean Enterprise Academy, based in the UK. Dan collaborated with Jim Womack on the…
Mark’s note: Today’s guest post is an excerpt from the book Remarkable by Toby LaVigne. Toby’s bio can be found at the bottom of this post. In this chapter from the book, Toby writes about a good friend of mine and…
After their recent recorded conversation, it was great to see John Shook, CEO of LEI, and Eric Ries, Author of The Lean Startup together on stage at Day 2 of The Lean Startup Conference in SF. Some in the software-dominated…
The Thanksgiving weekend was a great opportunity to catch up on some reading and viewing that had accumulated in my browser and inbox. One thing I really enjoyed was a conversation (in advance of next week’s Lean Startup conference) between…