NUMMI Tour Tale #4: The Pull Gift Shop While the NUMMI plant would score very highly on almost any measure of visual management, you could still see on a tour that it wasn’t 100% perfect in its 5S compliance. In…
NUMMI Tour Tale #1: Why Fix the Escalator?NUMMI Tour Tale #2: The Power of Reynolds WrapNUMMI Tour Tale #3: The Power of Why Back to stories about my tour of the Toyota/GM plant in Fremont CA. The NUMMI lobby has…
NUMMI Tour Tale #1: Why Fix the Escalator?NUMMI Tour Tale #2: The Power of Reynolds Wrap I think, by now, that Toyota is pretty famous for its “5 Whys” approach for root cause problem solving. Asking why five times, in…
I really enjoyed my tour of the NUMMI plant last Friday. I’ll post my summary thoughts and impressions from the tour, but I wanted to post a few of the more interesting stories first. In a back part of the…
I’m getting a chance to tour the NUMMI plant in Fremont CA, the joint venture between Toyota and General Motors. I’m very excited about it and will post some thoughts over the weekend. Anybody already been there and have perspectives…
Business Week This is a good article talking about how a leading Indian IT outsourcing company, Wipro, is adopting the principles of Toyota and the book, The Toyota Way. On the theme of discipline (see the Tom LaSorda article below),…
Executive Summary for Leaders Continuous Improvement–often called Kaizen–is not a program, a department, or a suggestion box. It is the daily practice that makes Lean real. At its core, Kaizen means improving systems by engaging the people who do the…
There are many helpful videos on YouTube with great illustrations of Kaizen and continuous improvement mindsets and principles. In this post, I’m going to share three videos: Kaizen Upon Kaizen in a Team In this video, Ashley explains how a Kaizen…
I continue sharing documents from the Don Ephlin library archive. What did Ford and the UAW learn when they visited Japan in 1981? Many of the things that made Japanese industry successful are the same things that make organizations successful with Lean today, including in healthcare.
My guests for episode #226 are Steve Hoeft and Dr. Robert (Bob) Pryor from Baylor Scott & White Health in Texas. Bob serves as President, Chief Operating Officer and Chief Medical Officer for the system and was formerly CEO of Scott &…
Here is the latest in my “Week in Review” series for the week ending 9/26/10, featuring stories about a Toyota tour, a Don Berwick speech, and new NBA uniforms (and more). Please let me know what you think by adding…
When I was a young engineer at GM’s Livonia Engine Plant in the mid-1990s, I wrote down some of the things production workers said to me. One of them stuck, a worker in a machining department: “I want to stop…