Scroll down for video, how to subscribe, transcript, and more My guests for Episode #418 of the Lean Blog Interviews Podcast both work for Munson Healthcare in northern Michigan. They are Kaleb Foss, Continuous Improvement department manager, and Butch Bowlby,…
You might not be a regular listener of the Habitual Excellence podcast, presented by Value Capture (and hosted by me). I hope you are… or will be. I realize I pump out a lot of podcasts. Our most recent episode…
Scroll down for video, how to subscribe, video, transcript, and more My guest for Episode #417 of the Lean Blog Interviews Podcast is John W. Kenagy, MD, MPA, ScD, FACS, of his firm Kenagy & Associates based in Washington state.…
Jay Hodge taught the Toyota Production System at a General Motors stamping plant in Indiana — then got a call from Toyota asking him to come work for them. In this episode, he shares what he learned about lean culture,…
Process behavior charts offer a way to move beyond emojis, colors, and single data points by showing whether a metric is actually changing or merely fluctuating. This post explores why many common visual scorecards unintentionally drive overreaction — and how…
The other day, I stumbled across an old article that I remember, as it was published in the Wall Street Journal in 2004. The WSJ normally has a paywall, but this article is old enough that it’s free to the…
W. Edwards Deming’s ideas about systems thinking, measurement, psychology, and leadership remain highly relevant for healthcare improvement today, even decades after they were first articulated. Why Deming Still Matters in Healthcare Today Healthcare leaders continue to struggle with quality improvement…
TL;DR: Lean improvement depends on asking both “why?” and “why not?” Leaders who challenge assumptions and refuse to accept “we’ve always done it this way” unlock innovation in patient safety, flow, and quality. Asking “why not?” turns barriers into design…
Joining me for Episode #340 of the podcast is Dr. Joy Furnival CEng MIET, an experienced senior NHS manager, improvement leader, and chartered engineer. I first crossed paths with Joy at a Lean healthcare event in England back in 2007.…
Here are the ten most-read posts of the year, according to Google Analytics (popularity doesn't imply quality, but it's interesting to see what people are reading and sharing) -- data from July 1 through December 7.
Today's post is the transcript of a discussion that I recently recorded with Jeff Hunter, the author of the book Patient-Centered Strategy: A Learning System for Better Care.
Jeff is presenting a free webinar that KaiNexus and I are hosting on September 24:
Putting Strategy Back in Strategy Deployment
Below, you can listen to our chat where Jeff introduces himself and some of the concepts that he'll be presenting about. The transcript follows the audio player.
Why do people fear change? Why are adults afraid of talking about their fears? My guest today is eminently qualified to answer such questions and to provide advice that can help us. My guest for Episode #315 is Robert Maurer, Ph.D., author of the outstanding book Mastering Fear.
Bob was previously my guest for Episode #153, where we discussed one of his earlier books on Kaizen, One Small Step Can Change Your Life: The Kaizen Way. By the way, earlier this year I noticed that his other book The Spirit of Kaizen was one of the few books by an American author that Toyota was selling at the Toyota Commemorative Museum of Industry and Technology in Nagoya (see photo below).
I hope you enjoy today's discussion on Mastering Fear. As the subtitle says, can we "harness emotion to achieve excellence in health, work, and relationships"?
