Healthcare – Creating Value for Patients Healthcare innovation is prone to continuous pilots of improvements that are already proven and a half-hearted embrace of meaningful change. Sachin Jain, CEO of CareMore Health provides us with a sense of urgency and duty to close…
In this post, I’ll present a parody video of Keith Olbermann‘s “worst persons in the sports world” videos. I don’t know how much overlap there is between people who read my blog and people who are fans of Olbermann. I’ve…
There have been plenty of headlines and updates since I first blogged about the controversy over Lean healthcare in the Canadian province of Saskatchewan (see my previous posts here). From my outside perspective, there are some good things happening. I…
TL;DR: Toyota isn’t abandoning the Andon system–it’s evolving it. Switching from cords to buttons improves safety and usability, while keeping the core Lean principle intact: speak up, respond fast, and fix problems where they occur. Over the past decade, Toyota…
Today is the second and final day of the 5th annual Lean Healthcare Transformation Summit. Follow along on Twitter with hashtag#HCSummit14 to see my tweets and thoughts from others. I will be adding updates to this post during the day, as well. These are…
Since the healthcare improvement work I do is apolitical and non-partisan, I’m generally not one to butt into the political affairs of Canada or other countries. But, when I hear complaints about Lean or when it’s being called a “scam”…
After some supporters of the Saskatchewan Lean healthcare efforts reached out to me, I’ve been trying to follow everything that’s being said and written – which is hard to do (just try a Google news search). There are many facets to…
I hope you’ll consider coming to the 5th annual Lean Healthcare Transformation Summit, being held in Los Angeles, June 4th and 5th, 2014. The Summit is sponsored by the ThedaCare Center for Healthcare Value and the Lean Enterprise Institute. It’s…
“Approximately 8 to 10% of the individuals who walk through our doors are being hurt by us,” says David Musyj, CEO of Windsor Regional Hospital. That’s one of the first things you hear in this CBC program “Rate My Hospital,”…
Here is a nice story that’s been in my blog’s “to write about” inventory since late October: “Participation in Lean events has renewed my faith in health care.” The piece is written by Heather Thiessen and she was able to…
I’ve been to Saskatoon, Saskatchewan before — in February. It was a very cold, snowy place, to say the least! But, there are many warm, caring people who are using Lean management to improve the hospital working environment and patient…
Oh geez, that’s an awful pun in the post title. Sorry. As an increasing number of health systems are using “Lean design” approaches for renovating or building healthcare facilities, there are some articles, a book, and a video that I…