I played host for a recent webinar that we're hosting on Monday, May 7, featuring a presentation by my friend Chip Ponsford, III, DVM (pictured at left), a veterinarian who has become quite a strong Lean advocate in recent years.
We've taught Lean together at a Veterinary Medicine conference (as I blogged about here) and I've been collaborating with Chip on his LeanVets.com blog.
Previous Episodes (Full List): Click to visually browse episodes For easy access to any Podcast, use the forwarding URL: leanblog.org/X where X is the episode number. This text list is from the old version of the podcast’s main blog page.…
This Business Insider article caught my eye the other day: A celebrity chef who owns 26 restaurants explains why he loves when employees shoot down his ideas I’ve eaten at a José Andrés tapas restaurant in Las Vegas before. So I…
Episode #254 is interesting to me for a number of reasons. For one, I have a “guest co-host” joining me for the first time. He’s Chip Ponsford, DVM, a doctor of veterinary medicine and former practice owner who I’ve gotten…
tl;dr: Lean doesn’t mean “zero inventory” — and it doesn’t mean eliminating waiting rooms either. In both manufacturing and healthcare, low inventory and less waiting are outcomes of capable, reliable processes, not goals to chase through absolutes. For decades, manufacturers…
Gwendolyn Galsworth is a leading thinker and author on Lean and various aspects of "visuality." One thing she talks about in the workplace is "information deficits."
Last Friday morning, I partnered with Chip Ponsford, DVM, a doctor of veterinary medicine, to give an introductory Lean continuing education presentation at the annual conference of the Texas Veterinary Medical Association.
My wife and I are getting ready to leave tomorrow night for a two-week vacation, so it jogged my memory about this story I saw back in December in the WSJ: Airlines Try to Make Coach Classier. Anything that makes long…
Welcome to the landing page for my podcasts with doctors and dentists… Click here to browse episodes. Click here for the LeanBlog Podcast main page. View other podcast categories. Episodes with Doctors or Dentists as Guests:
When the book Lean Thinking (by Jim Womack and Dan Jones) was originally published in 1996, it seems likely that hardly anyone was applying Lean principles in healthcare. Sure, you had organizations applying TQM or CQI principles (or even some of the lessons of Dr. W. Edwards Deming). Joan Wellman did some of her first Lean healthcare experiments in 1995, but there weren't any "Lean healthcare" case studies yet. What does their book say?
I’ve had a really nice time during my first 30 hours in Helsinki, Finland. It’s been warm (72 F) and sunny — and more than 18 hours of sunlight each day, to boot. I will blog more substantively about my…
TL;DR: Deming argued that the role of a manager of people is not judging performance, ranking employees, or enforcing authority–but creating trust, understanding systems, coaching for learning, and improving conditions so people can succeed. Dr. W. Edwards Deming‘s last book…
