The Real Lesson from Japan Wasn’t Tools — It Was Trust and Listening TL;DR: When a group of Ford and UAW leaders traveled to Japan in 1981, they went looking for secrets — faster machines, tighter processes, smarter tools. What…
TL;DR Twenty years later, Jeffrey Liker’s message still applies: Lean fails when it’s treated as a set of tools instead of a leadership system. Toyota’s results come from developing people, creating stability, and fostering psychological safety–not from dashboards or templates.…
Last year, my friend (and long-time fellow blogger) Tim McMahon from the A Lean Journey blog sent me a set of questions he’s asked various Lean practitioners over the years. His goal is simple but valuable: create reflection, encourage dialogue,…
Scroll down for how to subscribe, transcript, and more My guest for Episode #533 of the Lean Blog Interviews Podcast is Cheryl Jekiel, founder of the Lean Leadership Center and a longtime advocate for aligning continuous improvement with people-centered leadership.…
TL;DR: I learned SQDC the hard way at GM–first under cost- and throughput-obsessed leadership, then from a NUMMI-trained plant manager who showed me why safety and quality must come first if you want performance (and cost) to truly improve. Two…
Each year, I take a mid-year look at what readers are finding most helpful, most shareable, and most interesting across LeanBlog.org. It’s a chance to reflect on the topics that resonated–whether Lean leadership, psychological safety, continuous improvement, or lessons from…
Scroll down for how to subscribe, transcript, and more My guest for Episode #514 of the Lean Blog Interviews Podcast is Hugh Alley, an author and consultant. He divides his time between coaching senior operational leaders in continuous improvement, training…
This episode of the Lean Blog Interviews Podcast explores psychological safety in Lean leadership through the lens of Toyota’s culture, with insights from Mike Hoseus, former Toyota leader and co-author of Toyota Culture. We discuss how respect for people, andon…
tl;dr: Toyota’s culture treats problems as opportunities for learning–not failures to hide. Lessons from Toyota leaders show how kaizen, psychological safety, and trust enable frontline problem-solving, sustainable improvement, and long-term success. I have been really enjoying this book, released in…
TL;DR: Emails and warning signs rely on memory and attention. Point-of-use reminders–and better yet, mistake-proofed systems–are far more effective at preventing errors, as a simple condo trash chute failure illustrates. I often write and speak about how warning signs (or…
Jim Womack returns to the Lean Blog Interviews Podcast to reflect on how Lean thinking has evolved–and where it has gone off track. Drawing on decades of firsthand experience, he shares candid perspectives on leadership, daily management, and why tools…
The following material was cut from my latest book, The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation. It just didn’t fit the flow of how the book turned out. You’ll hear a story from one of…