TL;DR: In Part 2 of this series, I explore two hypotheses that often derail strategy deployment in practice: deciding which initiatives truly matter and understanding the organization’s real capacity for change. Treating focus and capacity as testable hypotheses–rather than fixed…
It’s been a little while, but here’s a new video about Kaizen and continuous improvement from our friends at Franciscan St. Francis Health in Indianapolis. See all of the videos in the link here or via my YouTube playlist. In this…
TL;DR: Working with a personal trainer offered unexpected lessons about coaching, learning, patience, and improvement. Many of the same principles apply to Lean: you can’t learn just by reading, encouragement matters, progress takes time, and effective coaching helps people push…
TL;DR: Strategy deployment works best when leaders treat it as a series of testable hypotheses–not a fixed plan to execute at all costs. Using a PDSA mindset helps organizations focus on a few true-north priorities, learn from results, and adjust…
My guest for episode #193 is Mark Jaben, MD, talking about our brains, Lean, and change. Mark has been a guest blogger for me before and it’s great to talk to him today about his research and experiences. In our conversation,…
I’m happy to be attending two really outstanding events in the next two months and I hope to see you there! The picture at left shows rows of people sitting, listening, and taking notes. I think the best parts of…
Mark’s note — today’s guest post is by my friend Karen Martin, my guest for Podcast #151 where we talked about her latest book The Outstanding Organization: Generate Business Results by Eliminating Chaos and Building the Foundation for Everyday Excellence. Karen…
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