Forgive my horn tooting here, but here is the current list of Amazon’s Top 10 Healthcare Administration books (rankings change frequently). So what I’m thrilled about is that the topic of Lean is apparently in the “mass market” of ideas…
As a frequent flyer, I really try to turn off the process thinking part of my brain, for sanity’s sake. However, one thing that constantly amazes me is the failure of American Airlines to effectively manage the boarding process and…
I’ll be speaking Thursday morning at the annual Society for Health Systems conference in Chicago. I’ll be around all day Wednesday, attending a workshop in the afternoon. If any Lean Blog readers are attending, let me know via email and…
New Zealand Doctor Online – Medical News for GPs I often end up groaning (and complaining here) when I see news stories or editorials about Lean because the writers often “don’t get it.” This editorial, from New Zealand, is different,…
Here are some books that I’ve recently read — been intending to write full reviews, but wanted to share what I’ve read and what I’ve liked. Full reviews to come, I hope. I’ve been doing some of the reading on…
by Dan Markovitz Gary Hamel’s Management 2.0 blog at WSJ.com features his ideas for “Management Moonshots” — 25 ambitious and radical ideas that will significantly improve business management in the future. Frankly, I wasn’t terribly impressed. Some of the ideas…
Hulu – ER: Old Times – Watch the full episode now. Thanks to Bryan to bringing this episode of ER to my attention. I don’t normally watch it, but my wife always DVRs it, so I was able to watch…
I’ve known Tim Noble for a few years now, so I’m going to basically print his press release as a guest post here. We chatted on the phone the other day and he threw out an acronym that made me…
TheDay.com – Food safety problems slip by auditors You might remember my rants about the Idiot Corp… I mean Peanut Corporation of America. Just saw now in the news that they had an “inspection” that, upon closer inspection, is either…
Ah, summits. I once watched Coach Pat Summitt’s Tennessee Lady Volunteers take a 35 to 2 lead against my Northwestern Wildcats in the first few minutes of an NCAA basketball tournament game. That was too big of a deficit to…
By Andy Wagner: I’ve been in industry for a little over ten years now, reading and thinking about lean for at least seven. Thanks to Mark, I’ve been writing about lean for about two years. I’ve read about first-time-yield, customer…
As some of you might remember, I was offering autographed versions of my book, Lean Hospitals, with proceeds going to the Josie King Foundation, a group that promotes process improvement and patient safety in healthcare. I’ve had a few people…