This Newbie Has a Good Grasp of Lean
I get a lot of emails from regular readers or people who have just stumbled across my blog. I try to be as helpful as I can (although I’m not really a good connection for Lean healthcare jobs that people…
I get a lot of emails from regular readers or people who have just stumbled across my blog. I try to be as helpful as I can (although I’m not really a good connection for Lean healthcare jobs that people…

Updated 4/2/14: Yes, this was an April Fool’s joke :-) Today, I’m really excited to share with you the 10 best Lean management secrets that I’ve compiled through my own experiences and from interviewing hundreds of Lean leaders in different industries.…

What Henry Ford wrote about hospitals in 1922 sounds surprisingly modern. He argued for reducing nurses’ wasted motion, designing around patients, standardizing rooms, challenging professional hierarchy, and treating every process as experimental. More than a century later, many of those…

Since the healthcare improvement work I do is apolitical and non-partisan, I’m generally not one to butt into the political affairs of Canada or other countries. But, when I hear complaints about Lean or when it’s being called a “scam”…
After some supporters of the Saskatchewan Lean healthcare efforts reached out to me, I’ve been trying to follow everything that’s being said and written – which is hard to do (just try a Google news search). There are many facets to…

TL;DR: The phrase “you get what you expect and you deserve what you tolerate” appears to trace back to a 1970s Reader’s Digest article, brought into Lean and healthcare circles through Charlie Protzman’s seminars at Johnson & Johnson. I learned…

Joining me for podcast #192 is John Torinus, author of the excellent book, The Company That Solved Health Care: How Serigraph Dramatically Reduced Skyrocketing Costs While Providing Better Care, and How Every Company Can Do the Same. John is the…

My books are generally well reviewed, thankfully. But, I realize they aren’t inexpensive. The prices are set by my publisher and the prices were increased a few bucks for Lean Hospitals and Healthcare Kaizen. The Executive Guide to Healthcare Kaizen was left untouched, thankfully.…

Episode #190 features Karen Martin, co-author of Value Stream Mapping, on using VSM as a strategic leadership tool–avoiding “map wallpaper,” aligning incentives, and turning future state into execution. My guest for episode #190 is a returning guest (from episode #151),…
Thanks everybody for reading my blog in 2013! I appreciate you taking time out of your busy day to read and participate in the discussion and I h0pe you’ll continue visiting the site in 2014… in what will be my…

Listen: My guest for Episode 188 has been a leading voice in the Lean community for 25 years, Daniel T. Jones, founder and chairman of the Lean Enterprise Academy, based in the UK. Dan collaborated with Jim Womack on the…

Mark’s note: Christina Kach is back with a new post, this time a review of what should probably be considered a “Lean classic.” Come back tomorrow for my first podcast interview with one of the co-authors, Dan Jones. You can…