Last week, I mentioned it was the 25th anniversary of TSSC — formerly known as the Toyota Supplier Support Center (it’s now called the Toyota Production System Support Center). TSSC helped Children’s Health in Dallas learn how to reduce CLABSI…
Joining me again for Episode #288 is Dean Gruner, MD, the recently retired CEO of ThedaCare, a health system in Wisconsin that has long been considered a worldwide leader in the practice of Lean in healthcare.
Recently, in Episode #286, Dean shared his reflections on his work and ThedaCare's "Lean journey." Today, the topic is Accountable Care Organizations and other bigger-picture healthcare reform topics.
Dean was also previously my guest in Episodes 119 and 144.
I'm including a full transcript along with a three-page PDF summary, as I've been doing recently.
Joining me today for Episode #287 is another returning guest (see Episode #198), Harry Kenworthy. We're talking about his book, which will be released on Friday, Lean Government NOW! : Increase Service, Capacity and Employee Engagement While Reducing Costs and Wastes.
My guest for Episode #286 is Dean Gruner, MD, the recently retired CEO of ThedaCare, a health system in Wisconsin that has long been considered a worldwide leader in the practice of Lean in healthcare. See this article about his retirement, where he says "I've gotten more than I've given."
Dean was previously my guest in Episodes 119 and 144 and I'm thrilled that he took time out of his retirement to talk with me about his lessons learned as he looks back on how ThedaCare's Lean journey has evolved, including some things he would consider to be missteps and challenges that they used as a springboard to get even better.
I will also be releasing a separate episode where Dean talks about their experiences with Accountable Care Organizations (our topic from #144) and other "big picture" healthcare issues of the day.
I'm including a full transcript along with a three-page PDF summary, as I've been doing recently.
Today at 3 PM, I'm doing a webinar at the invitation of the BC Patient Safety & Quality Council, as part of their "Quality Café" series. Thanks for the invitation!
It's open to the public and it's titled:
"Standardize What Makes Sense... Then Engage Everybody in Improving What You Standardized"
I hope you can join us...
Joining me for Episode #285 is my friend and colleague, Karen Martin. She was previously a guest on Episode #151 where we discussed her book The Outstanding Organization and #190 we discussed her book Value Stream Mapping book. We'll be doing another podcast later this year about her next book, which is titled Clarity First: How Wise Leaders and Organizations Achieve Outstanding Performance.
Karen reached out with a provocative question that's easy to discuss, but hard to answer: "Is Lean Dead?" The reason she asked is that she's heard murmuring and read articles that ask "is it time for something new?" or if we're somehow in a "post-Lean" world.
Today, we’re looking back at a podcast that I did back in 2015 with Alan G. Robinson, PhD, co-author of many books including The Idea-Driven Organization. I’m talking about Kaizen today at the Studer Group annual “What’s Right in Healthcare” conference, so…
Mark’s note: I somehow stumbled across this 2002 HBR article, Read a Plant–Fast, so I asked regular guest blogger Paul Critchley to write a post about it and his thoughts. Personally, I think it’s fair to refer to Lean transformations as…
One thing I like about Facebook is the way it reminds you about things that happened on this date in previous years. Facebook is reminding me these days about different milestones related to the publication of the book Healthcare Kaizen that…
It's been just over six years since I joined the team at KaiNexus, serving in various capacities over that time. As I like to say, even though I don't work full time with the company, I have a full commitment to the company, the team, and their approach.
The company has grown by leaps and bounds, adding customers not just in healthcare, but in other industries. You can read more about our aggregate customer results here. Recently, our customers just crossed the threshold of a combined one million hours of labor time saved, in addition to over $250 million in financial impact... in addition to quality, safety, customer and employee satisfaction improvements.
Back in 2011, I interviewed the CEO and co-founder of KaiNexus, Dr. Greg Jacobson:
Mark’s Note: Today’s guest post was written in partnership with the Society for Health Systems, an organization I highly recommend to those who work in healthcare improvement. I recommend and participate in their annual conference and I hope you’ll join…
Thanks everybody for reading my blog here in 2017! It’s been an interesting year on the blog, as usual, and I appreciate you taking time out of your busy lives to read and participate in the discussion. I hope this site will continue…