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The Day I Thought I’d Get Fired from “The Old GM”...

Mark Graban - April 4, 2014 11

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Are Today’s Hospitals Too Much Like “The Old GM?”

Mark Graban - April 3, 2014 17

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Did GM Forget that the Customer Should Come First? And Who...

Mark Graban - March 19, 2014 9

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What I’m Reading 12/30/13: GM’s CEO, Human Error, Costing, and Really...

Mark Graban - December 30, 2013 0

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Jenn Christison: Lessons in Even Better Leadership, Lean Thinking, and Organizational...

Mark Graban - October 2, 2024 0

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Flow Engineering in Action: Insights from Authors Steve Pereira and Andrew...

Mark Graban - August 7, 2024 0

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My Shingo Webinar Recording on Learning from Mistakes and More

Mark Graban - July 9, 2024 0

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Embracing Creative Tensions: Wendy K. Smith on Both/And Thinking and Lean...

Mark Graban - June 12, 2024 0

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Japan Study Trips: A Voyage of Leadership Discovery with Katie Anderson

Mark Graban - May 8, 2024 1

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Japan Study Trips: A Voyage of Leadership Discovery; Mark Graban and...

Mark Graban - April 4, 2024 0

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Cultivating a Culture of Candor: Transforming Workplace Communication for Better Outcomes

Mark Graban - March 6, 2024 0

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Chef Gordon Ramsay on Never Making the Same Mistake Twice

Mark Graban - February 6, 2024 6

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Mark Graban on Ryan McCormack’s Operational Excellence Mixtape: June 27, 2025June 27, 2025
On the Boeing story from NPR... I heard the host introduce the story by saying that the NTSB had not…
Mark Graban on Going to the Gemba Means More Than Looking at Boards, Status, and Metrics (or Your Watch)June 27, 2025
Thanks for reading and for sharing your thoughts, Caitlin!
Caitlin R on Going to the Gemba Means More Than Looking at Boards, Status, and Metrics (or Your Watch)June 27, 2025
Thank you so much for this article. It is very timely reinforcement of some of the positive intention, time, and…
Mark Graban on Debunking Misconceptions About Toyota Production System: Video Insights From Nampachi HayashiJune 26, 2025
It seems that Hiyashi-san has passed away: https://www.linkedin.com/posts/salvadordsanchez_rip-hayashi-san-i-learned-today-from-activity-7343860564621766656-JQaL/?utm_source=share&utm_medium=member_ios&rcm=ACoAAAABPaABhOVeGXuJ269R5pg9p0RYCrARSl0 Deepest condolences to his family, friends, and former colleagues...
Venkat on Debunking Misconceptions About Toyota Production System: Video Insights From Nampachi HayashiJune 26, 2025
Great post

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