Video of My Lean Startup Week Talk on Distinguishing Signal from Noise in Metrics
Thanks to Eric Ries and the organizers for Lean Startup Week for allowing me to share video of my 15-minute talk…
Ratings for “The Oscars” Were Lower in 2018? Should We Ask Why or Look…
As I blogged about yesterday, things went well at the Oscars... or, at least, no errors were made in the…
2-Data-Point Comparisons vs. Charts – NBA Big Man 3-Point Shots and Lean…
So many of our business metrics are reported in terms of two-data point comparisons. How much did the…
Highlights from a Great Book: “The Leader’s Handbook”
I've been going through the book by the late Peter Scholtes: The Leader's Handbook: Making Things Happen, Getting…
Free Mini-Workshop: Running of the Red Beads in Austin – September 5 –…
This year, I have the opportunity to run the W. Edwards Deming "Red Bead Experiment" at Lean Startup Week in San…
What Were the 10 Most Read LeanBlog.org Posts of the First Half of 2017?
Thanks everybody for reading my blog here in 2017! It's been an interesting year on the blog, as usual, and I…
Reader Question: More Clarity in Visualizing Hospital Performance Data
I received another reader question (submit yours here) and it's about statistics, "daily Lean management," and…
Your “Lean Daily Management” Approach Would Be Even Better with Some…
Here is an article that I wrote and published on LinkedIn on Tuesday on the topic of managing metrics in a better,…
Data Without Context Have No Meaning: Emergency Department Wait Time Billboards
Patients waiting too long for the E.D. is a problem around the world. Many U.S. hospitals put up billboards that…
Registration Now Open for the #Lean Healthcare Transformation Summits in Belgium…
Since the first Lean Healthcare Transformation Summit was held in 2010, I’ve been fortunate to attend and…
What’s New in the 3rd Edition of Lean Hospitals? [Video]
Thanks to my friends at the ThedaCare Center for Healthcare Value for putting together this video with me, filmed…
Free Webinar Recording: The Real Lessons of Dr. Deming’s Red Bead Factory
I've written a lot about Dr. Deming's famous "Red Bead Experiment." As a follow up to my workshop at February's…
What’s Demoralizing? The Colors on a Chart or Not Improving the System?
I forget what hospital these charts are even from, but it doesn't really matter. It's become more common, in my…
Lean is Not About Cutting Costs; 2 Data Point Comparisons in EDs & the NFL
Two pet peeves of mine are hearing people say things like "Lean is all about reducing waste" and or "Lean is all…
Managing With Red/Green Charts is Like Driving By Looking at the Rear-View Mirror
There's an expression that was used by Dr. W. Edwards Deming, and also by Dr. Don Wheeler, that says managing…
SHS Notes: Hospital Improvement, Deming Lessons from Mike Stoecklein, Shocking…
I'm still reflecting on what a great conference the Society for Health Systems put on again this year. Here are…
Can SPC Show if American Airlines Pilots are Staging a “Sick Out”?
As a frequent flyer on American Airlines and a former DFW-area resident, I pay a lot of attention to the troubled…
MD Anderson Presentation: W. Edwards Deming: The Man and the Message
MD Anderson Cancer Center shares a lot of great material online and at conferences. here is an audio…