Mark Graban
Mark Graban is an internationally-recognized consultant, author, and professional speaker, and podcaster with experience in healthcare, manufacturing, and startups.
Mark's latest book is The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation, a recipient of the Shingo Publication Award.
He is also the author of Measures of Success: React Less, Lead Better, Improve More, Lean Hospitals and Healthcare Kaizen, and the anthology Practicing Lean, previous Shingo recipients.
Mark is also a Senior Advisor to the technology company KaiNexus.
Is Learning Something New Easier Than Unlearning What We Already Know?
Thanks to Catalysis for asking me to write a guest blog post... yesterday, they published this:
Being Open to Learning and Using Process Behavior Charts...
Podcast #329 – Mike Eisenberg, The Film “To Err is Human”...
Joining me today for Episode #329 of the podcast is Mike Eisenberg, the director, editor, and producer of the film "To Err is Human," a...
So, I Finally Left an iPad Behind in an Airplane Seatback...
The "Miracle on the Hudson" was 10 years ago today. Read my blog post about hearing Sully speak at an event last year.
I got...
Podcast #328 – Bette Gardner and Jeff Heil, Friday Night at...
My guests for Episode #328 are Bette Gardner and Jeff Heil, of the company Breakthrough Learning. Bette is the creator of a fantastic simulation...
Toyota as a People Development Company: Lessons Beyond Lean Tools
When most organizations talk about Lean, they start with the tools.
When Toyota talks about Lean, they start with people.
On my last trip to Japan,...
Lessons from Brett Favre on Permission and Innovation
It's a big week for American football. Monday was the College Football Playoff championship game. Alabama, led by Nick Saban and his "Process" were...
Don’t Overexplain College Football Playoff TV Ratings Being at “An All-Time...
We have to be careful with text descriptions of business metrics -- this is true when it's numbers in the news or performance measures...
Value is Defined by the Customer (and not all Customers are...
It's said in the Lean methodology that "value is defined by the customer."
Value can be defined as, in most cases, "Something the customer...
For Big Leaps With New Year’s Resolutions, Start With Baby Steps
Thanks to the Lean Enterprise Institute for publishing my article about Kaizen, new habits, and New Year's resolutions:
Take Baby Steps Towards Improvement
"As 2019 begins,...
Remembering Herb Kelleher: The Power of Authentically Engaging Employees
Last week, Herb Kelleher passed away. He was the legendary founder, CEO, and Chairman of Southwest Airlines.
Southwest posted a nice tribute photo of him...
Webinar Preview: Jess Orr on Applying Hoshin Kanri to Your Personal...
Happy New Year! It's a time of year when we think about improvement and goals for the year. We do this in our organizations...
Join me as I Visit the “Just in Time Cafe” Podcast
Thanks to Tracy O'Rourke and Elizabeth Swan for allowing me to be a guest on their "Just in Time Cafe" podcast.
You can listen to...
