Mark Graban
Mark Graban is an internationally-recognized consultant, author, and professional speaker, and podcaster with experience in healthcare, manufacturing, and startups.
Mark's latest book is The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation, a recipient of the Shingo Publication Award.
He is also the author of Measures of Success: React Less, Lead Better, Improve More, Lean Hospitals and Healthcare Kaizen, and the anthology Practicing Lean, previous Shingo recipients.
Mark is also a Senior Advisor to the technology company KaiNexus.
Update on my June 17th Workshop: Improving the Way We Improve...
Are your improvement efforts falling flat, or are you constantly chasing red dots? Are you interested in improving the way we improve?
I've had to...
Lean Coffee Talk #2 (Lean Whiskey #52): Australia, New Coke, Boeing,...
Listen:
In Season 2, Episode 2, Mark Graban and Jamie Flinchbaugh begin with Mark sharing about his Australia and New Zealand workshop tour with the...
From Chaos to Clarity: How a Health System CEO Used Process...
"Every month, we're buried in data--and yet somehow, we're still arguing over whether there's actually a problem."
That was the problem statement shared with me...
Driving a Culture of Patient Safety: Lessons for Healthcare and Beyond
Recently, I had the pleasure of moderating a webinar titled "Driving a Culture of Transforming Patient Safety with KaiNexus" featuring leaders from Our Lady...
Lean Isn’t Just About Cost: Stop Putting a Stick in Your...
There's a meme going around -- maybe you've seen it -- where a kid on a bike jams a stick into his own front...
40 Years of New Coke: What Coca-Cola’s Biggest Mistake Still Teaches...
Just for the Mistake of It... New Coke!
Thanks to NPR for their recent story about how today, April 23, 2025, marks the 40th anniversary of what...
Join Me (and Friends!) in Montreal This June at the 4th...
Register via Eventbrite
I'm excited to announce that I'll be participating in the upcoming 4th Rendez-vous Kata, a unique and bilingual (French and English) event...
Leadership by Fear Doesn’t Work — And Never Really Did
Nearly 30 years ago, I had my first real encounter with what not to do as a leader. I was working in a General...
New Shingo Article and Webinar: Psychological Safety as the Foundation for...
In a Gallup poll, only 3 in 10 employees strongly agreed that their opinions count at work.
That number should concern any leader pursuing Lean...
Red Bead Game Reflections: From Atlanta to Australia and Auckland
So far in 2025, I've had the opportunity to facilitate the Red Bead Game in a variety of settings--from the Society for Health Systems...
From Stopwatch to Sticky Notes: My 30-Year Lean Journey in Action...
Lately, I've been enjoying the creativity of those AI-generated "action figure career meme" images floating around social media. That got me thinking... what would...
New Book: How Psychological Safety Drives Digital Transformation and the Toyota...
Before I departed for my recent workshop tour of Australia and New Zealand, I knew that I would learn things in the process of...
