Mark Graban
Mark Graban is an internationally-recognized consultant, author, and professional speaker, and podcaster with experience in healthcare, manufacturing, and startups.
Mark's latest book is The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation, a recipient of the Shingo Publication Award.
He is also the author of Measures of Success: React Less, Lead Better, Improve More, Lean Hospitals and Healthcare Kaizen, and the anthology Practicing Lean, previous Shingo recipients.
Mark is also a Senior Advisor to the technology company KaiNexus.
"lean" is not "Lean"
The Middle Seat - WSJ.com:Here's an example of the every day use of the word "lean" that, unfortunately, means just about the exact opposite...
A History of Blame
Blame -- Article by Mary Poppendieck
Here's a nice article by Mary Poppendieck, who is known for her work with Lean software development (including the...
Today’s Editorial Cartoon
From today's USA Today, on the heels of the recent bad quality from China news, which includes:Baby bibs with lead found at Wal-MartTainted seafood"Chemical...
Smaller Airline Batches Hurt the System?
Small Jets, More Trips Worsen Airport Delays - AOL Money & FinanceHere's a free version of an article that originally appeared in the WSJ...
Don’t Blame Lean for Part Shortages
Part Shortages Mean Even Longer Delays
First, as a refresher course, here's my take on why Dell is not a Toyota Production System company. ...
Communists Hate Lean
Political Affairs Magazine - High-tech Capitalism and the Class Struggle:
You might not want to click on the above link if you don't want to...
Democrats at the "Gemba"
Clinton gets close-up glimpse of nurse's life - USATODAY.comIt's probably all just political posturing, but Hillary Clinton recently spent two hours shadowing and observing...
Stop Demotivating Me, Lean Style
CIO Magazine Article
Hat tip to Curious Cat for finding this and blogging about it first. I couldn't resist chiming in. The author...
Profile of ThedaCare’s CEO
John Toussaint, M.D. - ProfileFrom the University of Iowa alumni site, here's a nice Q&A with one of the leading advocates for Lean in...
Another Case of Wasting $$ and Angering Your Customer
How many trees did your iPhone bill kill? - USATODAY.com
As with my petty hotel complaints, here's another example of a company doing "too much"...
An Error Proofing Challenge
How would you error proof this material handling / logistics situation? I have a few ideas, but thought this would make for interesting discussion....
Hotel Housekeeping Overprocessing, Waste, and Customer Annoyance
I'll try to lighten things back up a bit. I may have written about this before, but as a frequently traveling consultant, the hotel...
