Mark Graban
Signs of Hope for Customer Focus in a Down Economy?
Companies Strive Harder to Please Customers - WSJ.comLean is a customer-focused business and organizational strategy. Many companies, unfortunately, use a downturn as an excuse...
More Restaurant Automation – Automating Waste?
YouTube - Automated Bagel Slicer
Right after I posted this link with the Yo! Sushi video last week, I went out to run some errands.
I...
LeanBlog Video Podcast #7 – Norman Bodek, Part 2
Video #7 is a continuation of Episode #3 with Norman Bodek recounting his early trips to Japan and learning about kaizen, just in time,...
Value Stream Mapping in Healthcare – Does it Differ?
A reader, Dan, asked a great question on the MoveToHealthcare.ning.com site (since closed), re-used here with his permission:
I recently attended a 2-day Lean Healthcare...
Who are the Lean Thinking CEOs?
A question came in from a blog reader -- simple question with no simple or easy answers:
Who are the Lean Thinking CEOs?
My first thought...
National Patient Safety Day – Clarity in the Meaning
Pennsylvania Patient Safety Authority Supports 'National Patient Safety Day' - Press Releases - CNBC.comI was walking through Boston Common this morning and saw a...
Yo! Continuous Flow Sushi
Here's a fun video for a Saturday. In England, I love the Yo! Sushi chain of restaurants.
It's basically a continuous flow conveyor belt of...
Article about Lean in Canadian Cataract Surgery and More
A clear vision for better health care - The Globe and MailThis is an article about Lean improvements in the British Columbia health system,...
UPDATED: Toyota to Liquidate Stake in NUMMI. Shut Down?
Report: Toyota to liquidate its stake in Fremont's NUMMI plant - San Jose Mercury NewsToyota has not confirmed, but reports say NUMMI will be...
Where Did I Start with Lean?
I love it when I have a chance to meet Lean Blog readers and Twitter followers in the "real world." In the past few...
One More Request for the Lean Blog Survey
Thanks to the first 50 readers who answered my short survey about the Lean Blog. I appreciate the feedback. I will probably collect surveys...
Measuring for Improvement
Note: Welcome LEI visitors... you can check out my main blog page at www.leanblog.org, as I hope you'll come back. Here are some other...